Join YMCA Calgary as an Experience Manager, where you will grow community engagement and service delivery at the Brookfield Residential YMCA. This full time role focuses on leadership and program excellence.

The Experience Manager is crucial for driving program quality and staff development within YMCA Calgary. With a commitment to community needs, you will ensure that both the user experience and operational standards are consistently met. This role combines leadership, budget oversight, and the ability to effectively coach your team.

Key Responsibilities: • Ensure service excellence by responding to user needs • Oversee departmental budgets for various programs • Recruit and coach the program delivery staff • Contribute to community engagement initiatives • Maintain compliance with health and safety standards

Requirements: • Diploma/degree in Recreation or related discipline • At least 3 years in a supervisory role • Strong background in customer service • Effective oral and written communication skills • Certification in Standard First Aid with CPR-C required

Elevate community interactions and program delivery at YMCA Calgary by leveraging your leadership and oversight abilities. #J-18808-Ljbffr

📌 YMCA Experience Manager Opportunity (Winnipeg)
🏢 Avanti Software
📍 Winnipeg