JOB TITLE:Operations Support ClerkEMPLOYMENT TYPE:Full-time, Permanent, In Office 5 days a week, 8:30 am to 4:30 pmABOUT THIS OPPORTUNITYThis position ensures efficient mail and package handling, keeps office inventory, supports meeting coordination, and provides administrative help across the organization. The clerk works closely with office management to keep spaces tidy and to help with seamless office functions, including supporting meetings and catering.Aligned with Accerta’s commitment as a certified B Corporation, this role contributes to Accerta’s social purpose by supporting the accurate, timely, and secure handling of operational communications that enable equitable access to publicly funded services. The Operations Support Clerk demonstrates B Corp principles of accountability, transparency, and equity through careful tracking of mail and materials, adherence to privacy and security requirements, and reliable fulfillment practices that support efficient service delivery and reduce administrative burden.ACCOUNTABILITIESMail & Package Handling: Receive, sort, date‑stamp, and distribute incoming mail and courier packages (e.G., FedEx, UPS) to departments or individual employees.Outgoing Mail Processing: Weigh, measure, and affix proper postage to outgoing mail and parcels. Prepare shipping documents and file waybills to ensure correct tracking and delivery.Internal Logistics: Conduct scheduled mail runs to pick up and drop off mail throughout the office. Manage internal inter‑office correspondence efficiently, securely, and in alignment with privacy and information stewardship standards.Document/Correspondence Tracking: Maintain and update existing tracking logs for incoming/outgoing mail to support accuracy, transparency, and traceability.Inventory & Supplies: Monitor inventory levels, receive shipments, and restock office supplies to ensure all departments are adequately equipped.Office Administration: Keep office spaces tidy, including meeting rooms and shared spaces. Prepare and clean up after in‑office meetings, including food clean up and ensure meeting spaces are properly set up.Office Support:



Manage meeting room bookings and provide administrative support as needed.Health & Safety: Actively participate in the H&S committee.KNOWLEDGE & EXPERIENCEMinimum 1 year of experience in a mailroom, clerical, or administrative support role.Minimum 1 year of data entry experience with demonstrated accuracy.Strong interpersonal and communication skills, with the ability to work effectively across all levels of the organization.EDUCATIONHigh school diploma or equivalent required; post‑secondary education considered an asset.TECHNICAL SKILLS & ABILITIESProficiency in Microsoft Office (Word, Excel, PowerPoint) or equivalent tools.Strong computer skills with the ability to learn and navigate operational systems.Demonstrated accuracy and attention to detail in data entry and record maintenance.Ability to handle information in accordance with privacy and security requirements.ADDITIONAL CONSIDERATIONSDemonstrates reliability and professionalism in all aspects of office support and fulfillment, contributing to consistent and dependable service delivery.Maintains confidentiality and security when handling sensitive correspondence and packages, in alignment with Accerta’s commitment to accountability, transparency, and responsible stewardship of information.Displays flexibility and adaptability in responding to changing office needs and priorities while supporting efficient and low‑waste operational practices.Performs other duties as assigned by management to support office operations and organizational needs.Final candidates for this position may be required to undergo a security screening, including criminal records check, judicial matters check,



vulnerable sector screening and employment reference check.ANNUAL SALARY$46,500 – $50,780PERFORMANCE BONUSUp to 6% of annual salaryWHAT WE OFFERGroup Perks : Coverage begins on the employee’s first day and includes a Health Care Spending Account and Personal Spending Account (depending on allocation).Pension Plan : Eligibility starts on the employee’s first day, and a 5% employee contribution is matched by a 5% employer contribution.Performance-based incentive programs : Opportunities to increase your earnings.Growth Opportunities : in a company that promotes from within.Volunteering : Time off to volunteer within our communityHybrid Work Environment : working environment with a laptop and two monitors.Home Office Stipend : A one‑time payment of $750 included in the employee’s first paycheck.Mental Health Support : Access to Mental Health on Demand for employees and their dependents.Member Assistance Program : Includes Employee Assistance Program services.Community Volunteering : Up to 8 hours of paid time off annually to volunteer in your community.Financial Wellness : Opportunities to contribute to non-matching GRRSPs, TFSAs, and FHSAs, along with financial information sessions.Education Reimbursement : Tuition reimbursement for post‑graduate courses, upon prior approval.Employee Referral Reward : Employees can earn a $1,500 reward for successful referrals of other employees.FLEXIBLE WORK ARRANGEMENTEmployees are expected to work on‑site at least once per month at our Toronto office (777 Bay St., Toronto, ON), with additional in‑office days as required based on business needs. Hybrid schedules are determined collaboratively between employees, managers, and teams.INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTAccerta is an equal opportunity employer and committed to fostering diversity and inclusion in the workplace. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required throughout the recruitment process. Reasonable accommodation is also available on request for candidates taking part in all aspects of the selection process.#J-18808-Ljbffr

📌 Operations Support Clerk - C$46,500 - C$50,780 A Year (Winnipeg)
🏢 Accerta
📍 Winnipeg