Elevate your career with Manulife as a Manager in Operations Controls and Governance, focusing on risk management strategies in a hybrid environment. Leverage your analytical skills to drive the operational risk framework.
In your role, you will represent Canada Operations and oversee key risk management components, with a particular emphasis on stakeholder engagement and project risk assessment. With 5-7 years of experience, this position demands a comprehensive understanding of business processes in Insurance and Complex Benefits. Your previous experience in audit methodologies will be vital in leading engagements and ensuring timely corrective actions.
Key Responsibilities:
• Implement core elements of the Operational Risk Management Framework
• Independently manage Corrective Action Plan execution




• Lead project risk assessments impacting operational controls
• Facilitate engagement in audit processes and review findings
• Carry out root cause analysis on risk incidents
Requirements:
• 5-7 years of related operational risk experience
• Proven knowledge in Group Benefits and Insurance sectors
• Experience in leading high-performing teams
• Strong communication abilities for executive-level presentations
• Highly organized in a multi-stakeholder setting
Your insight and leadership will contribute significantly to Manulife’s operational success.
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📌 Manager, Operational Risk & Controls at Manulife (Waterloo Regional Municipality)
🏢 Manulife Financial
📍 Waterloo Regional Municipality