OverviewJean Tweed is a leading, community-based organization that provides a supportive workplace for women with substance use, mental health, and gambling concerns. Our programs address a range of issues in a woman’s life that may contribute to substance use and gambling concerns. The Jean Tweed Centre is building capacity to transform the level of support for women with substance use, mental health, and gambling concerns.PositionHousing Support Worker. The Housing Support Worker provides front‑line, client‑centred support to women and gender‑diverse individuals living in Jean Tweed’s supportive housing programs. Working within a multidisciplinary team, the role focuses on housing stability, harm reduction, life skills development, crisis intervention, and connection to community resources. The position is grounded in trauma‑informed, anti‑oppressive, and strengths‑based practice.Rate of Pay:$24.59 - $28.93Location:455 Palmerston Blvd, Toronto, ON M6G 2N9Schedule:Saturday & Sunday: 3:30pm-11:30pmResponsibilitiesClient Support & EngagementProvide individualized, trauma‑informed support to residents to promote housing stability and wellbeingConduct client check-ins, wellness assessments, and support planningSupport clients in developing and achieving personal goals related to housing, health, recovery, and community integrationEncourage client participation in decision‑making regarding housing and support plansProvide life skills support, including daily living, budgeting, meal preparation, personal care, and tenancy skillsMonitor mental health and substance use needs and respond appropriately using harm‑reduction principlesCrisis Intervention & SafetyIdentify, assess, and respond to crisis situations, including mental health crises, overdoses, or conflictDe‑escalate challenging situations while maintaining safety for clients, staff, and visitorsAdminister emergency interventions as trained (e.G.,



CPR, Naloxone, CPI Training)Proactively observe and respond to early signs of distress or agitationCase Coordination & AdvocacyCollaborate with internal team members, case managers, and external service providersSupport referrals to community resources including healthcare, income supports, legal aid, and social servicesAdvocate for clients within systems to support housing retention and access to servicesMaintain accurate, timely, and confidential documentation in client recordsProgram & Team SupportWork collaboratively within a multidisciplinary, women‑centred teamParticipate in shift handovers, team meetings, and program planningContribute to a supportive, inclusive, and respectful living environmentSupport program activities, community building, and group initiativesAdministrative & Operational DutiesComplete required documentation, incident reports, and data entryAssist with intakes, orientation of new residents, and program administrationSupport housekeeping, meal preparation, and maintenance reporting as neededOther duties as assignedOrganizationalConduct job responsibilities with a commitment to harm reduction, trauma‑informed, women‑centred and anti‑oppressive practicesAbide by the Occupational Health and Safety Act and work safely, reporting incidents immediately to the direct supervisorAdhere to The Jean Tweed Treatment Centre policies and proceduresPerform other duties as assigned to meet the overall goals and objectivesMaintain a client service orientation,



including learning about and addressing client needs and concernsWork collaboratively, including respecting others, sharing information, consulting, and celebrating shared successesDemonstrate accountability by self‑responsibility and following through on commitmentsSupport inclusion and equity by respecting others, embracing diversity, and addressing oppressionCommit to continuous learning through professional development and applying new skillsRequirementsDiploma or Degree in Social Work, Social Services or equivalent qualificationExperience working with women facing housing instability, mental health challenges, trauma and substance useA combination of 3 years of work experience in Mental Health, Substance Use, and/or Supportive HousingExpertise in providing supportive counselling and case management to individuals with complex mental health and substance use historiesWorking knowledge of community resources such as health careAbility to work collaboratively in complex community settingsAbility to use a range of technological tools, e.G. online reporting systems, videoconferencingAbility to work independently with minimal day‑to‑day supervisionCrisis intervention skills with strong problem‑solving and interpersonal abilitiesExcellent oral and written communication skillsFirst Aid/CPR certificationVulnerable Police Sector checkNote on applicationWe thank all applicants; only those being considered for an interview will be contacted. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Canadians and Permanent Residents will be given priority.BenefitsLife InsuranceAD&D (Accidental Death & Dismemberment)Long-Term Disability (LTD)Extended Health CareDental CoverageEmployee Assistance Program (EAP)#J-18808-Ljbffr

📌 Housing And Support Worker - C$24.6 - C$28.9 An Hour (Winnipeg)
🏢 Jean Tweed
📍 Winnipeg