Volunteer Experience · Work Experience · Work & Career Programware Inc., located at 2206 Eglinton Avenue East, Scarborough, Ontario, is looking for a Professional Services Manager to join our growing digital solutions team. If you are ready to lead projects and support our clients' success, we would like to hear from you.Job details:· Anticipated Start Date: As soon as possible· Working Location: 2206 Eglinton Avenue East, Scarborough, Ontario· Terms of Employment: Permanent, Full time (30 hrs/Week)● Compensation: $57.44, two weeks of paid vacation and public holidaysResponsibilities:Plan, organize, direct, control, and evaluate day to day operations for digital solution delivery, data analysis programs, technical strategy engagements, and project management portfoliosPlan, develop, and organize operating policies, delivery standards, and procedures for these service linesDevelop action plans and solution roadmaps, provide subject matter expertise to meet client needs, and support and advise project teams throughout deliveryDirect and advise staff in building and implementing service quality and performance assessment methods, including metrics and continuous improvement practicesPlan, administer, and control budgets for client projects, statements of work, tools, and vendor contracts,



and oversee procurement of equipment and softwareAssist staff with administrative or technical issues, remove delivery blockers, and escalate risks with clear mitigation plansHire, train, and supervise analysts, project managers, engineers, and consultants, and guide performance management and professional developmentRequirements:College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsEnglish proficiency is a must2 to 3 years of work experienceOperate with strong attention to detail in planning, documentation, and quality controlThrive in a fast paced setting with shifting priorities and tight deadlinesManage a large caseload and workload across multiple concurrent client projectsBalance strategic planning with hands on execution to keep delivery on trackAdapt quickly to changing client needs and timelines, maintaining service qualityPersonal suitability- Efficient interpersonal skillsWe promote equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: newcomers to Canada, youth, and mature workers.Please apply by sending resumes via email to [email protected]. We thank all applicants for their interest, however, only those selected for an interview will be contacted.We're here to help. Contact us or call us at 1-(phone hidden)#J-18808-Ljbffr

📌 Professional Service Manager - C$57.4 An Hour (Toronto)
🏢 Programware
📍 Toronto