Lead workforce planning with the Distress Centre Calgary as a Workforce Manager in an on-site, full-time role. Utilize your analytical skills to enhance staffing strategies and optimize resources. In this permanent position, you will report to the Director, 24/7 Crisis & Navigation.

The role focuses on improving workforce planning and organizational effectiveness through data analysis and collaborative efforts. Your insights will drive informed decision-making regarding staffing needs and operational requirements. Key Responsibilities:

- Analyze staffing trends and capacity needs
- Prepare detailed reports and recommendations
- Lead workforce planning and forecasting activities
- Collaborate with internal partners for workforce optimization
- Maintain accurate workforce data and improve processes Requirements:
- Bachelor’s degree in business or related field
- 5-8 years of experience in workforce analytics
- Proficiency in Microsoft Office and data analysis
- Robust communication and critical thinking skills
- Experience with Genesys Cloud is an asset Bring your analytical expertise and leadership to make a positive community impact at the Distress Centre.

📌 Workforce Manager at Distress Centre (Calgary)
🏢 Distress Centre Calgary
📍 Calgary