Shape your career as a Disability Case Management Consultant at Sun Life. Coach a dedicated claims team to enhance their skills and improve client outcomes in a hybrid work workplace.

You will drive profitability and efficiency within your assigned disability claims team. This role involves coaching on Outcome Focused Case Management while ensuring that client-centric approaches are prioritized. Your expertise will support case managers in navigating complex situations and achieving workload targets.

Key Responsibilities: • Coach disability claims team for optimal claims duration • Train on Outcome Focused Case Management techniques • Support staff in managing workloads and difficult cases • Identify process improvement opportunities for service excellence • Report on trends to leverage learnings nationally

Requirements: • Minimum 3 years in Disability Claims or a related degree • Strong knowledge of group insurance policies • Exceptional analytical and organizational skills • Excellent verbal and written communication abilities • Proven coaching and feedback delivery skills

Drive case management excellence at Sun Life by leveraging your coaching experience and skills. #J-18808-Ljbffr

📌 Disability Case Management Consultant Sun Life (Winnipeg)
🏢 Sun Life
📍 Winnipeg