Client round will be F2F--Front Street West, TorontoWhat are the top skills required for this role?
ITSMIRMJob Description/ Responsibilities
Design, develop, and deploy custom ServiceNow applications, modules, and workflows following ITIL and platform best practices.Build and manage Flow Designer, Workflow Editor, and Business Rules to automate end-to-end processes.Create and maintain Service Catalog items, including complex multi-step catalog workflows and approval chains.Develop and optimize Client Scripts, Script Includes, UI Policies, UI Actions, and Scheduled Jobs.Implement REST/SOAP integrations with third-party systems using Integration Hub spokes, MID Server, and scripted REST APIs.5+ years of hands‑on ServiceNow development experience across multiple product suites.Active CSA (Certified System Administrator) certification — valid and current.Active CAD (Certified Application Developer)



certification — valid and current.Deep expertise in ITSM modules: Incident, Problem, Change, CMDB, Service Catalog, and SLAs.Proven experience designing and implementing REST/SOAP integrations.Solid understanding of the ServiceNow data model, ACLs, and security architecture.Proficiency with update sets, delegated development, application scopes, and Git source control.Familiarity with Agile / Scrum delivery methodologies.IRM / GRC Implementer or Specialist certification (adds significant advantage to candidacy).Experience with IRM modules: Policy & Compliance, Risk, Audit, or Vendor Risk Management.Knowledge of regulatory frameworks such as ISO 27001, NIST CSF, SOC 2, or GDPR.Experience with ServiceNow ITOM (Discovery, Service Mapping) or SecOps modules.
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📌 Sr. Tech Consultant (Servicenow) (Winnipeg)
🏢 Nityo Infotech
📍 Winnipeg