Adecco is currently hiring a full-time Client Services Associate on behalf of our client in Markham, ON.

This is an exciting opportunity for a customer-focused professional who enjoys building relationships, solving problems, and delivering exceptional service. You will serve as a key point of contact for clients and business partners while supporting day-to-day administrative, communication, and client service activities.

Pay Rate: $50,000 per year + Bonus

Location: Markham, ON

Job type: Permanent | Full-time

Vacancy Status: This posting is for an existing vacancy.

Responsibilities:
Client Service & Relationship Management

Respond to client and business partner inquiries via phone, email, and other communication channels

Deliver qualified, accurate, and timely support to ensure an exceptional client experience

Build and maintain positive relationships with clients and business partners

Track, manage, and follow up on inquiries to ensure prompt resolution

Administrative & Operational Support

Maintain accurate records and documentation of client interactions and service requests

Coordinate with internal teams to resolve client questions and concerns

Assist with various administrative and operational activities as required

Support process improvement initiatives and team projects

Communications & Content Support

Prepare, edit, and organize client-facing communications and materials





Support the maintenance of digital content and social media platforms

Ensure communications are accurate, professional, and aligned with company standards

Assist with the creation and distribution of client information and updates

Qualifications and Skills:

Excellent verbal and written communication skills in English

Minimum 10 years of professional experience in customer service, administration, client support, office management, hospitality, retail, or another service-oriented environment

Strong interpersonal and relationship-building abilities

Demonstrated ability to provide a high level of customer service

Exceptional organizational skills and attention to detail

Strong problem-solving and decision-making abilities

Ability to explain information clearly, professionally, and confidently

Comfortable learning new systems, processes, and technologies

Ability to manage multiple priorities in a fast-paced environment

Self-motivated with the ability to work independently while collaborating effectively within a team

Professional, adaptable, and patient approach when interacting with clients

Must be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

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📌 Client Services Associate (Markham)
🏢 Adecco
📍 Markham