We are currently seeking to fill a position in our Front Desk department.

Benefits

- Free on-site staff accommodation available
- Free access to our spa and recreation facility on site (pool, indoor & outdoor hot tubs, sauna and fitness room)

Essential functions

- Greet our guests upon arrival and assist with any inquiries
- Checking guests IN / OUT
- Answer telephone calls and process reservations
- Process charges and pre-authorizations / refunds
- Assist guest with their request and pass the information along to corresponding department
- Work with minimal supervision
- Communicates often with other departments on rooms status updates, need for repairs, guest suggestions and early and late check in/outs.
- “Pitches” in and helps co-workers with their job duties as a part of the Front Desk team.
- Perform other duties as needed to ensure smooth property operations.

Experience





- Previous Front desk / Reception experience is preferred, but not required

Location

- Located in Dead Man's Flats we have 46 Single Standing A-Frame Chalets

Work setting

- The Front Desk Agent works inside in a fast paced environment with multiple interruptions. The schedule includes holidays and weekends and it may be changed as needed to meet business demand
- Ideal candidates will have their own transportation as there are no buses or shuttles to/from our resort
- Must have a valid work permit

Work Remotely

- No

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Benefits:

- On-site parking

Experience:

- Customer service: 1 year (required)

Work Location: In person

📌 Front Desk Agent (Canada)
🏢 Banff Gate Mountain Resort
📍 Canada