About Western

Western University delivers an academic experience second to none. Western challenges the best and brightest faculty, staff and students to commit to the highest global standards. Our research excellence expands knowledge and drives discovery with real-world application. Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community. Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities.

About Us

The Schulich Interfaculty Program in Public Health offers a unique, world class Master of Public Health (MPH) Program. The MPH Program will produce transformative knowledge, professionals and leaders that work to create healthy and sustainable communities both locally and globally. To this end, the Schulich Interfaculty Program in Public Health fosters professional education, public outreach and scholarship to support practitioners, leaders and change agents in moving societies toward more sustainably healthy futures.

Responsibilities

As part of the incumbent’s duties, the individual shall be solely responsible for:

- Managing correspondence in the MPH Mailbox
- Creating file folders and tracking all correspondence for general inquiries, current students, applicants and alumni

- Tracking student records and certificates
- Maintaining office supply inventory and ensuring the storage room is organized
- Maintaining the CRM database
- Uploading Practicum Projects to online platform
- Updating SGPS membership renewals
- Preparing travel expense forms for students and guests seeking reimbursement for sanctioned expenses
- Creating and updating Standard Office Procedures (SOPs) for all positions
- Archiving applicant and graduate files on a regular basis and in accordance with Western University’s retention policies

In addition, the incumbent will assist the Manager, Program Coordinator and/or the Career and Engagement Officer, when applicable, with:

- Attending recruitment events and conferences
- Assisting with event planning and preparation
- Assisting with CEPH data collection
- Preparing materials for the Director and Manager for meetings as required




- Assisting Program Coordinator and Career and Engagement Officer as needed
- Performing yearly file updates and purges
- Other duties as assigned

Qualifications
Education:

- Community College Diploma in an administrative field

Experience:

- 1 year of experience providing customer service in a business office setting

- Experience in a post-secondary environment is an asset

Skills, Abilities & Expertise:

- Knowledge of general office procedures including records management systems
- Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
- Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner
- Self-motivated multi-tasker with strong organizational skills
- Positive, outgoing attitude with genuine customer service orientation
- Demonstrated ability to work independently, take initiative and follow through on work assignments
- Familiarity with University policies and procedures preferred
- Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Affirmation Policy

Western, like many postsecondary institutions in Canada,



is moving beyond sole reliance upon Indigenous self-identification in its hiring processes. This is to safeguard against the use of incorrect, incomplete, or misleading information in circumstances in which a candidate has made a declaration of Indigenous citizenship or membership. Candidates who are invited for an interview or who are short-listed, and who have made a declaration of Indigenous citizenship or membership for material advantage at Western, including where required or preferred for the position, will be asked to have their declaration of Indigenous citizenship or membership affirmed through a relational accountability process, led by the Office of Indigenous Initiatives (OII), that is consistent with Indigenous ways of knowing, being, and doing. Please contact the OII directly for details on the affirmation processes: https://indigenous.uwo.ca/. The policy can be viewed at: POLICY 1.58 - Affirming Declarations of Indigenous Citizenship or Membership at Western University.

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone (phone hidden).

Please Note:

This position is an existing vacancy. This position is fully in-person, in office. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

📌 Administrative Support (Canada)
🏢 Western University
📍 Canada