This is an entry level position in the rooms division. Supporting the room attendants and the senior housekeeping team, their job includes stocking guest rooms and performing light housekeeping in public spaces. For those looking to advance promotion opportunities and training exist.

Job Requirements:
Professional, articulate, friendly, and punctual

Possesses and exhibits the drive to provide exceptional service with an eye for detail

Flexible hours are required (able to work days, nights, weekends, holidays)

Must be able to perform a physical job for 5-8 hours; bend, push, pull; lift 30 lbs

Professional appearance appropriate for a luxury hotel

Skills:

Must work well in a team environment

Attitude:

Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations

Must be adaptable and able to adjust to meet the changing needs of guests

Must maintain a level of professionalism and communicate effectively

Must show enthusiasm for the job, the restaurant and the hotel

Must be considerate, patient and willing to help out fellow employees

Must have a good self-image





Must be able to tolerate pressure and work calmly and efficiently during busy times.

Possess the highest work ethics, personal morals and honesty beyond reproach

Duties:

Distribute linen, towels and room supplies using wheeled carts or by hand

Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar

Replace dirty linens with clean items

Store all dirty laundry in line with company policy

Monitor guest laundry bags

Respond to guest queries and requests

Respond to calls for housekeeping problems such as spills, broken glasses

Deliver any requested housekeeping items to guest rooms

Remove room service items

Ensure confidentiality and security of guest rooms

Follow all company safety and security procedures

Report any maintenance issues or safety hazards

Observe and report damage of hotel property

Perform additional duties as required

Job Type: Full-time

Pay: $18.70 per hour

Benefits:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Vision care

Work Location: In person

📌 Houseperson (Housekeeping Department) (Canada)
🏢 The Bruce Hotel
📍 Canada