Job Summary
We are seeking a dedicated and compassionate Case Worker to join our team. The ideal candidate will be responsible for providing support and guidance to individuals in need, helping them navigate various challenges and access necessary resources. This role requires strong communication skills, leadership abilities, and a commitment to improving the lives of clients through effective case management.

Responsibilities

- Conduct comprehensive assessments of immigration clients to understand their legal status, eligibility, and settlement needs.
- Develop and implement personalized immigration and settlement service plans in alignment with current IRCC regulations.
- Maintain accurate and confidential case notes, documentation, and immigration records in accordance with compliance standards.
- Liaise with clients, sponsors, legal representatives, and government agencies to ensure coordinated and effective case processing
- Use IRCC portals, immigration software, and Windows-based applications (including Excel) for case tracking, data entry, and reporting.
- Organize and file immigration-related documentation systematically to ensure readiness for audits and reviews.
- Facilitate or participate in case management meetings, collaborating with legal, social service, and administrative teams to enhance client outcomes.




- Support project initiatives related to immigration services, ensuring compliance with policy changes, deadlines, and client needs.

Experience

- Prior experience in immigration case management, legal assistance, or a related human services field is preferred.
- Robust understanding of Canadian immigration programs (e.g., Express Entry, PNPs, TRV, PR, Work/Study Permits).
- Proficiency in using immigration databases, IRCC portals, and document management systems.
- Excellent written and verbal communication skills in English, with the ability to explain complex immigration processes clearly to clients.
- Demonstrated ability to manage client caseloads while maintaining high-quality service delivery.
- Experience with project coordination or immigration policy implementation is an asset.
- Strong organizational, analytical, and problem-solving skills with attention to detail.
- Ability to work independently and collaboratively in a fast-paced, multicultural environment.

Job Types: Full-time, Permanent

Pay: $36,100.00-$40,000.00 per year

Education:

- Bachelor's Degree (preferred)

Experience:

- Immigration Case Worker: 2 years (preferred)

Location:

- Kitchener, ON (preferred)

Work Location: In person

📌 Immigration Caseworker/ RCIC (Canada)
🏢 Desh Videsh Immigration
📍 Canada