North Rock Truck & Tire is a full-service automotive repair facility in Thunder Bay, Ontario. We provide vehicle inspections, preventative maintenance, and a full range of repair services. We are an authorized Michelin dealer and carry a large selection of Michelin, BF Goodrich and Uniroyal tires. We also stock many other tire brands you know and trust, such as Bridgestone, Firestone, Yokohama and Cooper.

You can find out more about us at www.northrockcanada.com.

JOB DESCRIPTION

A Service Advisor is responsible for interacting with customers, assessing their mechanical/tire needs and providing recommendations for sales/services.

Duties and Responsibilities

A Service Advisor is responsible for performing the following duties:

- Interacting with customers, assessing their needs and providing recommendations for sales/services of tires and repairs.
- Preparing quotations for sales/services.
- Preparing accurate and complete work orders and obtaining customer approval before the commencement of work.
- Invoicing labour and associated inventory in accordance with company policies.
- Capturing all deferred work.
- Participate alongside staff in inventory management.

The hours in the Sales Department are 7:30am – 5:30pm, Monday to Friday. Each member of the Sales Department works an 8 hour shift, either 7:30am – 4:30pm, 8:00am – 5:00pm, or 8:30am – 5:30pm.

REQUIREMENTS





In order to be considered for this position, candidates should possess the following qualifications:

- Excellent interpersonal and communication skills
- Experience in the automotive and/or tire industry
- Strong ability to operate computer software
- A valid Ontario Driver’s License
- Ability to work well under pressure

WHY WORK FOR US

A Service Advisor is compensated based on his/her skill and experience. The hourly rate of pay ranges between $25 and $35 per hour. We are committed to our employees and provide them with the prospect to grow their career and their earnings.

All employees of North Rock Truck & Tire enjoy the following benefits:

- A shop committed to excellence
- The opportunity to work with a superior management team and associates
- Above average rates of pay and a commitment to recognize performance via increased wages.
- Health & Dental benefits
- Employee Assistance Program
- RRSP Program
- Group Banking
- Discounts on mechanical services and tires

Job Types: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Benefits:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount

Experience:

- service advisor: 1 year (preferred)

Work Location: In person

📌 Automotive Service Advisor (Canada)
🏢 North Rock Truck & Tire
📍 Canada