At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

We are looking for a Maintenance Manager who will join our leadership team at the 110 room Coast Chilliwack Hotel by APA. As Maintenance Manager you’ll play a key role in driving operational excellence, inspiring your team, and helping shape the culture of our hotel. You’ll contribute to the overall success of the hotel by leading the 3 person team that provides Coast Hotels’ standards of well maintained building, rooms, and public areas. You'll be responsible for ensuring that Coast Hotels standards for repairs and maintenance in all areas of the hotel are consistently adhered to. You'll also be responsible for maintaining a positive work environment while maintaining high internal/external customer service standards, ensuring smooth daily operations, and championing a people-first environment where Ambassadors and guests alike feel valued. You will ensure the continued growth and development of the 3 person maintenance team and overall building improvement while maximizing operational efficiencies, customer service and profitability.

What this role does:

- Creates and implements a departmental plan and measurable objectives for the Maintenance department that supports the Company’s overall strategy, i.e., including preparation of the Operating and Capital budgets
- Collaborates with other Managers, Supervisors, and Ambassadors to identify and analyze business requirements and the implications for the team; identifies gaps and implements agreed upon solutions
- Understands what is going on in the Maintenance operation,



forecasts and proactively addresses needs and situations, by working with Hotel management team to effectively schedule and prioritize maintenance and repair of physical structures on the property site as well as invest in capital upgrades
- Forecasts labour costs, production schedules and operating implications
- Adheres to departmental budgets and prioritizes resource allocations appropriately
- Focuses on short and long-term priorities, maintaining a big picture perspective
- Ensures the department’s compliance to relevant legislation and regulations (i.e., WCB, employment standards, OH&S;)
- Manages and oversees the work of others within Maintenance including ongoing management responsibilities such as delegating work flow, motivating and providing guidance to team members, communicating goals, and following up on specific internal/external inquiries for Maintenance
- Monitors the quality of work and provides feedback on the degree to which operational standards are met
- Resolves guest service issues, and identifies potential barriers to guest services; works with others to remove barriers to service excellence across Coast’s operation
- Anticipates and is flexible to the changing needs of guests as special events and circumstances arise
- Other duties as required

Why we're looking for:

- Physical mobility and stamina
- Secondary School Diploma
- Bachelor's Degree or Diploma or equivalent combination of education and experience an asset
- Trade Qualification in one or more of the following: electrical, plumbing, HVAC,



or refrigeration
- 3 years Journeyman Status with at least 2 years experience leading a team
- Extensive experience working with contractors and sub-trades
- Registration in an apprenticeship program an asset
- Excellent communication, specifically written and oral English, and customer service skills
- Ability to lead and motivate others
- Strong problem resolution skills and conflict resolution skills to resolve issues within a functional area
- Excellent knowledge of health and safety regulations
- Workplace Hazardous Materials Information System (WHMIS) training
- Intermediate level in the use of MS Office Suite
- Experience forecasting and budgeting for a functional area within a property
- Exemplifies Coast’s core values and enjoys working in a culture of accountability
- Able to work a versatile schedule, which includes evenings, weekends and holidays

Why join Coast Hotels:

- An inclusive workplace where diversity is celebrated, and every voice is valued
- Opportunities to grow your career within Coast Hotels and the broader hospitality industry
- A chance to make an impact - not just on business performance, but on the culture, guest experience, and community
- Competitive compensation and benefits, plus the opportunity to be part of a team that lives its values.

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

📌 Maintenance Manager (Canada)
🏢 Coast Hotels
📍 Canada