SUPERVISOR – MELTWICH BAR & GRILL

Position: Restaurant Supervisor
Location: Meltwich Bar & Grill
Employment: Full-Time / Part-Time
Reports To: General Manager / Ownership

Position Overview

Meltwich Bar & Grill is looking for an experienced, reliable and energetic Restaurant Supervisor to help lead our team and oversee day-to-day operations.

The Supervisor is responsible for maintaining excellent guest service, supporting and directing staff, ensuring operational standards are followed, and helping create a fun, professional and efficient environment.

This is a hands-on position. The Supervisor is expected to lead by example and work alongside the team during busy periods.

Responsibilities

- Supervise front-of-house and restaurant operations during assigned shifts.
- Lead, motivate and support servers, bartenders, hosts and support staff.
- Assign sections, opening duties, closing duties and side work.
- Ensure staff are prepared and the restaurant is ready for service.
- Maintain high standards of guest service and hospitality.
- Handle guest concerns and resolve issues professionally.
- Monitor service speed, cleanliness and overall restaurant presentation.
- Ensure responsible alcohol service and compliance with Smart Serve and AGCO requirements.
- Monitor occupancy and help maintain a safe environment for guests and staff.
- Coordinate with kitchen staff to maintain productive service and communication.
- Assist during busy periods wherever needed, including serving, bartending, running food and clearing tables.
- Ensure cash handling, POS transactions, discounts, voids and closing procedures are completed correctly.
- Complete opening and/or closing procedures and ensure the restaurant is properly secured.
- Monitor inventory levels and communicate shortages or ordering needs to management.
- Help reduce waste,



control costs and maintain appropriate labour levels.
- Ensure employees follow Meltwich policies, procedures and standards.
- Assist with training and onboarding new employees.
- Address staff performance or conduct issues appropriately and communicate significant concerns to management.
- Help coordinate entertainment and late-night operations when scheduled.
- Maintain cleanliness and health and safety standards throughout the restaurant.
- Complete shift reports and communicate important operational issues to management.

Qualifications

- Previous restaurant, bar or hospitality experience required.
- Previous supervisory or leadership experience preferred.
- Strong communication and problem-solving skills.
- Comfortable working in a fast-paced restaurant and bar environment.
- Ability to lead a team while remaining hands-on during service.
- Strong understanding of guest service and restaurant operations.
- Smart Serve certification required when supervising alcohol service.
- Must be dependable, punctual and available for evenings, weekends and late-night shifts as required.

What We're Looking For

We're looking for someone who takes ownership of their shift, supports their team and understands that great hospitality comes from both great service and strong operations.

The right Supervisor knows when to lead, when to jump in and help, and how to keep the restaurant running smoothly while making sure guests have a great experience.

Meltwich Bar & Grill is an equal opportunity employer.

Pay: $22.50-$25.00 per hour

Benefits:

- Flexible schedule
- Store discount

Ability to commute/relocate:

- Mississauga, ON L5G 1E1: reliably commute or plan to relocate before starting work (required)

Experience:

- Hospitality: 10 years (required)

Licence/Certification:

- Smart Serve (required)

Location:

- Mississauga, ON L5G 1E1 (required)

Work Location: In person

📌 FOH Supervisor- Meltwich Bar & Grill-Port Credit (Canada)
🏢 Meltwich Port Credit
📍 Canada