SALON OPERATIONS & CLIENT EXPERIENCE COORDINATOR (Windsor)

SALON OPERATIONS & CLIENT EXPERIENCE COORDINATOR (Windsor)

29 Aug
|
Spaxs Nail Bar
|
Windsor

29 Aug

Spaxs Nail Bar

Windsor

Spaxs Nail Bar is looking for a highly organized, proactive and dependable individual to join our team in Tecumseh.

This is not a traditional receptionist position. We are looking for someone who can confidently manage the front desk while learning the operational side of our established salon. The successful candidate will have the opportunity to grow into an Assistant Salon Operations Manager or Salon Operations Manager position based on performance.

RESPONSIBILITIES:

- Greeting clients and creating a welcoming experience
- Answering telephone calls and maintaining professional phone etiquette
- Managing appointments, deposits, cancellations and client messages
- Checking clients in and out accurately
- Rebooking appointments and recommending appropriate services
- Keeping the daily schedule organized, efficient and profitable
- Supporting salon flow and helping services remain on time
- Handling client questions and concerns professionally
- Completing opening, midday and closing responsibilities
- Assisting with laundry, cleaning, restocking and maintaining an organized front desk
- Monitoring salon supplies and inventory
- Helping organize staff and delegate daily responsibilities
- Supporting promotions, client follow-ups and slower-day strategies
- Assisting with staff communication, reporting and daily operations
- Helping capture salon content and post basic updates to Instagram and Facebook

SOCIAL MEDIA:

The ideal candidate should have a basic understanding of social media, particularly Instagram and Facebook. They should be comfortable capturing photos and videos, creating stories,



posting salon updates and helping keep our online presence organized and consistent. Advanced social media experience is not required, but creativity and a willingness to learn are important.

THE IDEAL CANDIDATE:

- Exceptionally organized and detail-oriented
- Proactive and able to recognize what needs to be done without always being asked
- Mature, dependable and skilled
- Calm and confident in a busy environment
- Excellent at communicating with clients and staff
- Comfortable managing multiple responsibilities
- Able to work independently and take ownership of their position
- Confident using computers, booking systems and social media
- Interested in growing into a leadership or management position
- Available to work a flexible schedule, including some evenings and weekends
- Previous salon, spa, hospitality, retail, reception or administrative experience is an asset but not required

COMPENSATION:

$21–$24 per hour, depending on experience, with opportunities for advancement and performance incentives.

The successful candidate will begin with a 90-day probationary period. Performance will be reviewed based on organization, dependability, initiative, client communication, booking accuracy and the ability to independently manage the front desk and support daily salon operations.

If you are highly organized, take pride in providing exceptional customer service and are looking for an opportunity to grow into a leadership position, we would love to hear from you.

Please apply with your résumé and a brief introduction explaining why you would be a great fit for Spaxs Nail Bar.

Pay: $21.00-$24.00 per hour

Expected hours: 20.0 – 30.0 per week

Work Location: In person

📌 SALON OPERATIONS & CLIENT EXPERIENCE COORDINATOR (Windsor)
🏢 Spaxs Nail Bar
📍 Windsor

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