Merson Automotive is a family-owned and -operated full-service garage, and a leader in top-notch tire sales and service. Founded in 1970, Merson has been a respected cornerstone of the automotive community in Montreal for three generations.

The Merson family prides itself on a well-earned business reputation for quality automotive services, a dedicated team of skilled mechanics and experienced advisors, and professional integrity and unbeatable customer service that always goes the extra mile.

Duties and Responsibilities — please read in full before submitting application:

The Automotive Service Advisor/Tire Sales Specialist is part of an experienced, close-knit team who provide exceptional customer service at all levels. As a member of our team, the Automotive Service Advisor/Tire Sales Specialist is expected to:

- Greet customers in person in a friendly, professional, and courteous manner.
- Consult knowledgeably with customers and provide detailed product information on tires.
- Place and manage sales orders for new tires, and book installation appointments.
- Answer telephone calls and book appointments for a variety of automotive services and repairs.
- Provide rates and information to clients with regards to various repair and maintenance services.
- Create work orders, estimates, and invoices using garage software programs.
- Liaise with the Garage Services Manager on a routine basis.
- Interact professionally and respectfully with colleagues at all times. Demonstrate an attitude of collaboration and support.

Qualifications required:

- Must already be living in/near Montreal and eligible to work in Canada.
- Minimum of high school education. Some post-secondary education would be an asset.
- Some basic familiarity with one or more automotive elements, such as tires and wheels, auto parts, mechanical systems, general maintenance, etc.




- Minimum of three years work experience in face-to-face sales and customer relations. Previous experience in a garage environment would be an asset.
- Interpersonal skills: positive, respectful, even-tempered approach in interactions with clients and colleagues.
- Professionalism, courtesy, and discretion with clientèle and with regards to their personal and confidential information.
- Ability to develop and foster enduring relationships with customers.
- Strong communication skills—perfect fluency in both English and French, spoken and written.
- Experience using computerized client and product databases and in performing Internet searches.
- Ability to learn and to work in a frequently fast-paced, high-energy environment.

Benefits of joining the Merson team:

- Group medical and dental insurance
- On-the-job training
- Employee discounts
- Friendly and energetic work environment
- Opportunity for professional development in a recession-proof industry

Compensation: Competitive, based on experience. (Start date upon hire.)

We regret that we cannot respond to every applicant. Only the applications of prospective candidates whose résumés correspond to the elements outlined above will be considered.

Job Types: Full time, Permanent

Pay: $55,000.00-$75,000.00 per year

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- If you have no professional background in the automotive industry, describe the elements of your personal experience and/or interests that you feel would allow you to still be successful in the role of Service Advisor in an automotive setting.

Experience:

- Sales / Tire sales: 2 years (preferred)

Language:

- Bilingual English and French (required)

Work Location: In person

📌 Bilingual Automotive Service Advisor (Canada)
🏢 Merson Automotive
📍 Canada