About us

Mill Creek Chocolates has been making chocolate by hand in Port Elgin since 1997. We run three retail stores — Port Elgin, Kincardine, and Owen Sound — along with a production kitchen and warehouse in Port Elgin. We're a family business, now in its second generation, and we're growing.

About this role

We're looking for an organized person to keep the administrative side of the business running smoothly.

This is a broad job. Some days it's invoices and paperwork; some days it's chasing a supplier, sorting out a stock question between two stores. If you're the sort of person who likes bringing order to things and making an operation work better, you'll enjoy it here.

You'd work closely with the owners, at our Port Elgin warehouse.

This posting is for an existing vacancy.

What you'd do

- General administrative support to the owners and managers — correspondence, paperwork, filing, follow-ups, and the organizing that otherwise doesn't get done
- Invoicing and order paperwork, and keeping records accurate and current
- Coordination between our three stores and the warehouse — stock questions, transfers, and the day-to-day communication that keeps a multi-location business running smoothly
- Supplier and vendor correspondence — orders, follow-ups, and ensuring everything arrives on time.
- Support during our Christmas corporate order season — assisting in corporate orders when businesses across the region order gift for their clients and staff. It's our busiest stretch and all hands help.
- Being the person who catches things — the follow-up that hasn't happened,



the deadline about to slip, the detail everyone else missed

What we're looking for

Required

- Genuine comfort with computers — spreadsheets, email, shared files — and willingness to learn a new system.
- Strong organization. In November several things will be urgent at once, and the job is knowing which one moves first.
- Experience with Microsoft 365 & Excel
- Careful attention to detail.
- Friendly, transparent communication — on the phone, over email, and in person.
- Reliability, and the judgment to work without being closely supervised.
- An understanding of what a seasonal business asks of you. Our year ebbs and flows — Valentine's, Easter, summer, autumn and Christmas each bring their own pace and their own kind of work. We need someone who stays steady through all of it.

Nice to have

- Administrative, bookkeeping, or office coordination experience
- Experience with invoicing or basic accounts
- A driver's licence and access to a vehicle, for the occasional run between locations

Hours

30–35 hours per week up to full time, Monday to Friday.

Compensation and details

- $21.00–$24.00 per hour, depending on experience
- Permanent, 30–35 hours per week
- On site at our Port Elgin warehouse
- Health benefits after 6 months
- Employee discount
- This posting is for an existing vacancy

How to apply

Apply through Indeed with your resume. A short note about why this role interests you is welcome but not required.

Pay: $21.00-$24.00 per hour

Expected hours: 30.0 – 35.0 per week

Work Location: In person

📌 Administrative Assistant (Canada)
🏢 Mill Creek Chocolates
📍 Canada