Elevate sales enablement with TRAXX Coachlines as a Director in Burnaby, BC. This hybrid role emphasizes strategy development and operational excellence within the sales team.

As the Director of Sales Enablement, you will optimize quoting and booking workflows, ensuring compliance and customer satisfaction. Collaborating closely with the VP, Commercial, your insights will drive improvements in contact centre performance and service standards.

Your experience will shape strategic priorities into actionable outcomes.

Key Responsibilities:

- Oversee the commercial support team for enhanced operations
- Create workflows aligning commercial goals with service standards
- Strengthen customer experience through improved processes
- Monitor and report on sales performance and metrics
- Guide cross-functional teams in achieving operational success

Requirements:

- Bachelor’s degree in business or related field
- Minimum 7 years in sales operations or contact centre leadership
- Proven track record in team management and change facilitation
- In-depth knowledge of CRM and operational workflows
- Excellent judgment and communication skills

Transform TRAXX's sales approach through your strategic capabilities.

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📌 Director of Sales Operations at TRAXX (Burnaby)
🏢 TRAXX Coachlines
📍 Burnaby