Job details Location 4920 51 Ave Rocky Mountain House, AB T4T 1J6 Work location On site Salary 35.50 to 49.07 hourly (To be negotiated) / 35 hours per week Terms of employment Term or contract Full time Morning, Day Starts as soon as possible Benefits: Health advantages, Other benefits vacancies1 vacancy Source Job Bank #3590420 Overview Languages English Education Bachelor's degree Experience 5 years or more On site Work must be completed at the physical location. There is no option to work remotely. Work setting Computer hardware or software retailer/wholesaler Relocation costs not covered by employer Willing to relocate Help desk Internet Service Provider (ISP) Responsibilities Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Credentials Certificates, licences, memberships, and courses CompTIA Security+ Certification Microsoft certified solutions associate (MCSA) Network+ Certification A+ Certification Experience and specialization Computer and technology knowledge Android iOS MAC Linux Unix Device drivers Networking software Networking hardware Networking security Internet Servers Desktop applications File management software Security software Multimedia software Word processing software Presentation software Mail server software Communication software Mac OS Quick Books MS Office MS Windows Spreadsheet Wireless networks Additional information Security and safety Basic security clearance Criminal record check Transportation/travel information Own vehicle Vehicle supplied by employer Willing to travel Willing to travel cross-border Valid driver's licence Public transportation is not available Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Handling heavy loads Physically demanding Attention to detail Ability to distinguish between colours Sitting Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Own tools/equipment Computer Internet access Cellular phone Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty Benefits Health benefits Dental plan Health care plan Vision care benefits Other benefits Free parking available Who can apply for this job? The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada other candidates, with or without a valid Canadian work permit How to apply Direct Apply By Direct Apply Additional ways to apply By email [email protected] By fax (phone hidden) Online https://hytekcomputers.com/current-jobs/ In person 4920 51 Ave Rocky Mountain House, AB T4T 1J6 Between 09:00 AM and 05:00 AM What you must include in your application: Job reference number UST22221 Answers to the following screening questions: Are you currently a student? Do you have experience working in this field? Do you have the required certifications listed in the job posting? Do you meet the language requirements listed in the job posting for the position (English or French)? What might be required by the employer later in the hiring process: Highest level of education and name of institution where it was completed Proof of the requested certifications Copy of portfolio or relevant work examples Copy of latest school transcript

📌 User Support Technician (Red Deer)
🏢 Hy-Tek Computers
📍 Red Deer