Overview

Home Care Office & Care Coordinator

Position Type: Part-Time / Casual with potential for increased hours
Location: Alberta
Company: Prairie Comfort Home Care

- Students and healthcare professionals are encouraged to apply. We welcome applications from Nursing students, Health Care Aide (HCA) students, certified HCAs, and individuals with previous home care or healthcare experience. Candidates should have strong communication, organizational, and interpersonal skills and be comfortable working with clients, families, and caregivers.
- Valid driver’s licence and reliable personal vehicle are required. The successful candidate must be able to travel to client homes and provide emergency shift coverage when needed.About the Position

Prairie Comfort Home Care is looking for a reliable, organized, and compassionate Home Care Office & Care Coordinator to support our growing home care team.

This is a hands-on and flexible position that combines office administration, caregiver scheduling and coordination, client communication, and occasional field support. The ideal candidate will be comfortable working independently, communicating with caregivers and clients, and stepping in when needed to help ensure our clients receive uninterrupted care.

Key Responsibilities

Office & Administrative Support

- Assist with day-to-day office administration and organization.
- Answer and respond to client, caregiver, and family inquiries.
- Maintain client and caregiver records and documentation.
- Assist with preparing schedules, forms, reports, and other office documents.
- Follow company policies, procedures, and confidentiality requirements.

Caregiver Scheduling & Management

- Create and maintain caregiver schedules based on client needs and availability.
- Coordinate shift changes, call-ins, vacations, and last-minute coverage.




- Communicate schedule updates clearly to caregivers and clients.
- Monitor attendance, shift coverage, and caregiver availability.
- Help resolve scheduling issues and find appropriate coverage when required.
- Maintain skilled relationships with caregivers and support them with day-to-day concerns.

Emergency Shift Coverage

- Be available, when reasonably possible, to cover a caregiver shift in an emergency when suitable coverage cannot be arranged.
- Provide direct client support within the scope of training, experience, and company requirements.
- Help ensure clients do not experience unnecessary interruptions in scheduled care.

Client Consultations & Assessments

- Participate in client consultations as guided by management.
- Meet with prospective or existing clients and families to gather information about their care needs.
- Ask appropriate questions regarding routines, preferences, services required, and scheduling.
- Communicate client information accurately to the care coordination team.
- Follow management's direction regarding care plans, service recommendations, and next steps.
- Maintain confidentiality and professionalism during all client interactions.

Qualifications & Skills

- Previous experience in home care, healthcare, administration, scheduling, or a related field is preferred.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Comfortable communicating with clients, families, caregivers, and management.




- Ability to handle changing priorities and last-minute situations calmly.
- Strong problem-solving and decision-making skills.
- Comfortable using computers, email, scheduling systems, and Microsoft Office/Google Workspace.
- Ability to work independently while also being a strong team member.
- Must demonstrate professionalism, reliability, discretion, and compassion.
- A valid driver's licence and reliable transportation would be an asset due to the possibility of client consultations and emergency shift coverage.

Important Qualities

We are looking for someone who is:

- Reliable and dependable
- Organized and detail-oriented
- Compassionate and respectful
- Flexible and willing to help when needed
- Confident communicating with people
- Able to manage stressful situations professionally
- Proactive and able to take initiative
- Comfortable working in both an office and client-care environment

Schedule

The position requires flexibility because home care scheduling can involve last-minute changes, caregiver call-ins, and urgent client needs.

The successful candidate should be willing to adjust their availability occasionally when emergency coverage or client support is required. Regular office hours and expected availability will be discussed during the interview.

Why Join Prairie Comfort Home Care?

This position is ideal for someone who enjoys a variety of responsibilities and wants to be an important part of a growing home care team. You will have the opportunity to support both our office operations and the people who rely on our services.

To Apply:
Please submit your resume and a brief introduction outlining your relevant experience and availability.

Pay: $20.00-$25.00 per hour

Expected hours: 5.0 – 10.0 per week

Work Location: In person

📌 Home Care Office & Care Coordinator (Canada)
🏢 Prairie Comfort Homecare
📍 Canada