Join Our Housekeeping Leadership Team at Kingston Marriott Hotel

Are you a motivated hospitality professional with a passion for cleanliness, organization, and team leadership? The Kingston Marriott Hotel is seeking an Assistant Executive Housekeeper to help lead our housekeeping operations and ensure exceptional guest experiences through the highest standards of cleanliness and service. If you enjoy coaching teams, maintaining quality standards, and creating a welcoming environment for guests, we would love to hear from you.

Who We Are

Easton’s Group of Hotels is one of Canada’s most respected hospitality companies, known for its award-winning developments, exceptional guest experiences, and commitment to its associates. With a diverse portfolio of hotels across Ontario, we are dedicated to delivering excellence while fostering professional growth and development opportunities for our team members.

Easton’s team believes that excellence is achievable only in an workplace that embraces and promotes Equity, Diversity & Inclusion (ED&I;). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I; allows us to achieve our vision and mission and ensure a more equitable future for all.

The Marriott Connection

As part of the globally recognized Marriott brand, we are proud to provide associates with opportunities to grow within one of the world’s leading hospitality companies. Marriott’s commitment to service excellence, innovation, and career development creates an environment where associates can build meaningful and rewarding careers.

Why Join Us?

- Competitive compensation
- Health & Dental Benefits
- Registered Retirement Savings Plan (RRSP)
- Marriott Hotel Discounts Worldwide
- Employee Food Discounts
- Wellness Days
- Associate Recognition Programs
- Career Development and Advancement Opportunities
- Staff Appreciation Events
- Exclusive Employee Discounts with brands such as Apple, Shell, Ninja, Shark, Dyson, PC Optimum, home and car insurance, and many more

Job Overview

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing the daily operations of the Housekeeping Department, including guest rooms, public spaces, laundry operations, and back-of-house areas. This role helps ensure the hotel maintains exceptional cleanliness standards, guest satisfaction, operational efficiency, and compliance with company and Marriott brand standards.

Duties and Responsibilities

Leadership & Team Management

- Assist in managing the day-to-day operations of the Housekeeping Department.




- Schedule associates to ensure adequate staffing levels and operational coverage.
- Monitor employee performance and recommend coaching, recognition, disciplinary action, or other staffing-related actions in accordance with company policies.
- Assist with recruitment, onboarding, training, and development of housekeeping associates.
- Ensure associates have the tools, equipment, supplies, and support necessary to perform their duties effectively.
- Conduct daily pre-shift meetings and communicate important operational information.

Quality Assurance & Operations

- Schedule and conduct routine inspections of guest rooms, public areas, back-of-house spaces, and laundry operations.
- Ensure guest rooms, furnishings, equipment, linens, public washrooms, and common areas meet hotel cleanliness and presentation standards.
- Complete and review housekeeping reports and communicate room status updates to the Guest Services team.
- Document and communicate maintenance concerns to the Engineering Department to ensure timely resolution.
- Assist with deep-cleaning projects and special housekeeping initiatives.
- Support housekeeping associates during peak periods and unexpected operational demands.

Inventory & Cost Control

- Assist with ordering, receiving, and maintaining inventory levels of linen, guest supplies, and cleaning products.
- Participate in monthly inventory counts and inventory control procedures.
- Assist in maintaining department par levels and replenishing operational supplies.
- Support efforts to control expenses, reduce waste, and improve operational efficiency.

Guest Experience

- Respond promptly and professionally to guest concerns, complaints, and special requests.
- Assist in coordinating VIP arrivals, repeat guests, and special accommodation requests.
- Ensure corrective action is taken to resolve guest concerns and maintain guest satisfaction.
- Promote a positive guest experience through exceptional service and attention to detail.

Communication & Collaboration

- Promote teamwork and quality service through regular communication and coordination with other departments.
- Work closely with Front Office, Engineering, Food & Beverage, Security, and other hotel teams to support hotel operations.
- Maintain professional relationships with vendors, contractors, regulatory agencies,



and other external partners when required.

Additional Responsibilities

- Assist in maintaining and securing lost-and-found items according to hotel procedures.
- May serve as Manager on Duty when required.
- Assist with departmental projects and other duties as assigned.
- Follow all Company and Marriott Brand Standards, policies, procedures, and Health & Safety requirements.

Qualifications and Requirements

Education: Post-secondary education, hospitality training, or equivalent experience preferred.

Experience: Minimum two years of housekeeping experience, including leadership or supervisory responsibilities, preferably in a hotel environment.

Language: Fluent English required; additional languages are considered an asset.

Skills:

- Strong leadership and team development abilities.
- Excellent organizational and time-management skills.
- Strong attention to detail and quality standards.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Knowledge of housekeeping operations, inventory management, and hotel cleanliness standards.
- Proficiency with hotel systems and Microsoft Office applications is considered an asset.

Physical Requirements

This position requires the ability to:

- Lift, carry, push, or pull items weighing up to 50 pounds.
- Frequently stand, walk, bend, stoop, kneel, and reach throughout the workday.
- Move throughout all areas of the hotel, including guest rooms, public areas, and back-of-house spaces.
- Perform inspections and assist with operational tasks as needed.
- Remain active for extended periods while overseeing department operations.

Schedule Requirements

- Availability to work days, evenings, weekends, and holidays as required.
- Flexibility to support operational needs and emergency situations.

Accessibility & Inclusion

Kingston Marriott Hotel is committed to creating an inclusive and accessible workplace in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request throughout all stages of the recruitment and employment process. Applicants selected for an interview are encouraged to advise Human Resources of any accommodation requirements.

At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

📌 Assistant Executive Housekeeper (Canada)
🏢 Kingston Marriott Hotel
📍 Canada