Job Summary

We are seeking an energetic and welcoming Host/Hostess to join our vibrant hospitality team! In this role, you will be the first point of contact for our guests, creating a warm and inviting atmosphere from the moment they arrive. Your enthusiasm and excellent communication skills will set the tone for an exceptional dining experience. This paid position offers a fantastic opportunity to develop your customer service and hospitality skills in a dynamic workplace, ensuring every guest feels valued and appreciated.

Duties

- Greet guests with a friendly and positive attitude as they arrive, making them feel immediately welcomed.
- Manage reservations and seating arrangements efficiently using POS and Reservation systems, ensuring smooth flow during busy hours.
- Answer phone inquiries with professionalism, providing accurate information about wait times, reservations, and restaurant offerings.
- Coordinate with servers and kitchen staff to optimize seating plans and minimize wait times.
- Maintain cleanliness and organization of the host/hostess station and waiting area to uphold high standards of hospitality.
- Assist guests with special requests or accommodations, demonstrating excellent communication skills and attention to detail.




- Support team members by handling guest inquiries promptly, ensuring a seamless dining experience from start to finish.

Requirements

- Strong communication skills with the ability to engage confidently with diverse guests.
- Knowledge of restaurant operations, including reservation management and POS systems.
- Excellent phone etiquette and customer service skills to handle inquiries professionally.
- Ability to stand, walk, and remain alert for extended periods during shifts.
- Experience working in a fast-paced environment with a focus on teamwork and hospitality.
- Restaurant experience is a plus but not required; enthusiasm for learning is essential.

Join us as a Host/Hostess and be part of an energetic team dedicated to delivering memorable experiences! Your positive attitude, attention to detail, and passion for hospitality will help create an inviting atmosphere that keeps guests coming back. This paid role offers valuable opportunities for growth in the food service industry while ensuring every guest feels like a VIP from arrival to departure.

Pay: From $17.60 per hour

Expected hours: 25.0 – 35.0 per week

Work Location: In person

📌 Host/Hostess (Canada)
🏢 Browns Restaurant Group
📍 Canada