About McMan:

We are a non-profit organization with offices in Brooks, Crowsnest Pass, Lethbridge, Medicine Hat and Pincher Creek, and we serve those communities and the surrounding area.

At McMan South we work collectively to reshape lives. Whether they are the lives of individuals we work for or the lives of the bright and talented employees we work with – we focus on human connection. Our staff are specialized professionals with diverse backgrounds and experience who enjoy a positive organizational culture. We believe that by treating our employees well, in a healthy and safe environment, they will feel empowered to help our service participants to the best of their ability.

We are hiring a Program Supervisor for our Personalized Community Care Program based in Lethbridge.

About the position:

Under the supervision of the Programs Manager or Director of Services, the Program Supervisor is responsible for overall delivery of services and programs; including staffing, programs and supports for youth and families; data collection and program evaluation; and ensuring that services are delivered in accordance with the funding contracts. They will ensure that goals and objectives of the program are met and that the program is maintained and developed in line with its contract, as well as within the philosophy of McMan Youth, Family and Community Services Association.

Key Responsibilities:

- Provide direct day-to-day intensive case management support and supervision for two Personalized Community Care teams.
- Develop schedules for staff at two 24/7 residences and provide leadership through coaching and mentoring.
- Lead the teams to provide care and supports to youth with behavioral, cognitive, and emotional challenges, including FASD.
- Ensure an effective local presence for McMan with funding bodies, persons served, and the community.
- Be a part of the On-Call rotation for McMan.




- Work in collaboration with employees and the leadership team to enhance the direction and vision of McMan.

Benefits:

- Hourly rate: $29.00-$33.96 per hour, based on education and experience
- Extensive group perks package including vision, dental and prescription drug coverage, and immediate access to a 24/7 Employee Assistance Program
- A 100% Employer-Contributed Pension
- Starting with three weeks of vacation, offering a flexible schedule, and access to 12 personal days off per year, the organization encourages a work/life balance.

Requirements & Qualifications:

- Degree/Diploma in Social Work, Child and Youth Care Counselling, Addictions Counselling or related human services field. A combination of experience and education shall be considered.
- Minimum one (1) year of supervisory experience.
- Experience working in a group or residential facility.
- Experience working with youth with behavioural, cognitive, and emotional challenges.
- Strengths in crisis intervention, case management, and communication are a must.
- Clear Criminal Record Check with Vulnerable Sector within the past six months.
- Clear Child Intervention Check dated within the past six months.
- Driver’s Abstract, valid Class 5 Driver’s License, daily use of reliable vehicle and minimum $2M vehicle insurance to carry passengers.
- Standard (or Intermediate) First Aid CPR Level C Certificate.

How to Apply:

To apply for this position, please upload your resume and cover letter on Indeed.

Application Deadline: September 7, 2026.

Job Types: Full-time, Permanent

Pay: $29.00-$33.96 per hour

Benefits:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care

Application question(s):

- Do you have current Standard First Aid; CPR level C Certificate?
- Can you confirm that you have had a Canadian Driver's License for at least 3 years, and that your 3-year Driver's Abstract will have less than six (6) demerits?

Education:

- DCS / DEC (preferred)

Experience:

- Supervising: 1 year (preferred)
- residential facility: 1 year (preferred)

Work Location: In person

📌 Residential Program Supervisor (Canada)
🏢 McMan Youth, Familymmunity Services Association
📍 Canada