We are seeking a driven and organized individual to join our team as a bilingual Senior Consultant. As a NetSuite Consultant, you will be responsible for implementing and optimizing NetSuite solutions for our clients. Successful candidates for this role should possess a strong knowledge of NetSuite's capabilities in the product vertical (Retail, Wholesale, Manufacturing). You will be advising the clients with a white-gloved approach to understand business needs, design solutions, and provide quality support to ensure the clients have the highest level of satisfaction.
Responsibilities:
- Lead, manage and oversee SuiteSuccess implementations, ensuring alignment with client objectives and adherence to best practices
- Serve as the primary point of contact for clients during implementation, providing guidance, expertise, and consistent updates
- Effectively manage smaller projects by coordinating resources, timelines, and deliverables to achieve successful outcomes
- Identify and mitigate risks, ensuring that project milestones are achieved on schedule and within budget
- Maintain in-depth expertise in one primary industry specialization while developing a secondary area of focus to broaden the scope of client support
- Leverage niche module knowledge, such as Revenue Recognition or Job Costing, to design tailored solutions that address unique client challenges
- Proactively identify opportunities for process improvements, providing strategic recommendations to enhance client operations
- Design and deliver solutions that integrate seamlessly into the client’s existing workflows, improving efficiency and productivity
- Conduct detailed requirements gathering sessions to understand client needs thoroughly
- Develop comprehensive solution designs and roadmaps tailored to each client’s goals and industry best practices
- Work closely with development teams to ensure technical implementations align with functional requirements and client expectations
- Dispatch tasks that fall outside the Senior Consultant's expertise to appropriate team members, monitoring progress to ensure completion through the task cycle
- Act as a strategic advisor, building strong, long-term relationships with clients by delivering value-driven solutions and insights
- Provide ongoing post-implementation support and recommendations for additional optimizations and enhancements
- Any other delegated responsibilities by the Employer
Qualifications:
- 4+ years of overall relevant domain experience in one or more of NetSuite’s core vertical markets (e.g. Wholesale, Manufacturing, and/or Retail.)
- 10+ end-to-end NetSuite ERP implementation experience.
- Supply Chain/Manufacturing Knowledge (An asset)
- CPA/MBA/Accounting designations (An asset)
- Excellent ability to speak in French and English
- NetSuite Certifications
- Excellent presentation and communication skills
- Experience designing and architecting business process flow charts
- Ability to evolve Customer business processes based on leading practices
- Ability to travel on a modest to moderate basis, when appropriate
- Knowledge of NetSuite products in the products space (An asset)
Why work with us?
- 35h weekly schedule
- Fully Work from home
- Competitive compensation
- Group insurance with contribution from the employer
- Telemedicine and EAP accessible to you and your family
- Voluntary Group RRSP
- Generous sick days and PTO
- Possibility to work anywhere in the world up to 90 days (terms and conditions applies)
- Annual corporate retreat and quarterly events
- Young and driven team
- Very good work life balance
- Join us to find out more!