We are looking for an experienced, organized, and motivated Dental Office Manager to oversee the day-to-day operations of our dental practice.

The ideal candidate is a solid leader who understands dental office operations, can manage and support a team, and takes responsibility for keeping the practice productive, organized, and patient-focused.

Key Responsibilities

- Oversee the daily operations of the dental office
- Lead, supervise, support, and hold team members accountable
- Manage staff schedules, attendance, vacation requests, and daily coverage
- Participate in hiring, onboarding, training, and performance management
- Conduct regular staff meetings and morning huddles
- Monitor dentist and hygiene schedules and work to minimize openings and cancellations
- Ensure recalls and patient follow-ups are completed consistently
- Monitor treatment plans and help improve treatment acceptance and follow-up
- Oversee accounts receivable, outstanding patient balances, insurance claims, estimates, and predeterminations
- Monitor daily production and collections and identify areas requiring improvement
- Review office performance and provide regular reports to ownership/management




- Handle patient concerns and complaints professionally and promptly
- Ensure excellent patient service from check-in through checkout
- Develop and maintain effective office policies, systems, and workflows
- Ensure staff follow established office policies and procedures
- Coordinate with dentists, hygienists, assistants, and administrative staff to maintain efficient patient flow
- Manage inventory, supplies, laboratories, vendors, and equipment/service requirements
- Identify unnecessary expenses and opportunities to improve efficiency
- Maintain confidentiality and ensure proper handling of patient information
- Help create a positive, professional, respectful, and accountable workplace
- Support the continued growth and development of the practice
- Experience with practice managment software Tracker and Maxident
- Abbility to work independetly and report directly to ownership/managemnet
- Minimmum 4 Years of dental office managment experience required.

Pay: $30.00-$36.00 per hour

Expected hours: 24.0 – 35.0 per week

Experience:

- Dental office managment: 4 years (preferred)

Work Location: In person

📌 Dental Office Manager (Canada)
🏢 mcgregor dental center
📍 Canada