Fitness Sales Representative – Inbound Leads

A1 Performance Club
Remote | Part-Time | Minimum 20 Hours/Week
$20/hour + Uncapped Commission & Performance Bonuses
Estimated Total Compensation: $30,000–$45,000+ annually depending on hours and performance

About A1 Performance Club

A1 Performance Club is a growing fitness and performance facility based in Hamilton, Ontario. We help everyday adults, athletes, and individuals looking to improve their health through small-group fitness, personal training, movement assessments, and other performance-focused services.

We’re looking for a driven, competitive and highly organized Fitness Sales Representative to help us turn incoming interest into new A1 members.

This is not a front-desk or administrative position.

Your primary responsibility is sales.

You will be responsible for responding to new leads, following up consistently, booking qualified prospects into consultations and free classes, closing memberships when appropriate, re-engaging old leads, and making sure opportunities don't fall through the cracks.

What You'll Be Doing

- Respond to new inbound leads immediately during scheduled working hours.
- Call new leads as the primary method of communication.
- Follow up through text and email when phone calls are unanswered.
- Speak with prospects to understand their goals, challenges, history and what they're looking for.
- Qualify leads and determine whether A1 is a good fit.
- Book prospects into free classes, movement assessments and personal training consultations.
- Close appropriate membership sales over the phone.
- Follow up with prospects after appointments and consultations.
- Reactivate old leads who previously expressed interest in A1.
- Follow up with former members, no-shows, cancelled consultations and prospects who did not initially purchase.
- Perform targeted outbound outreach when inbound lead volume allows.
- Maintain detailed and accurate notes inside our sales CRM.
- Use Glofox for member scheduling and bookings.
- Consistently work through assigned follow-up tasks.
- Track personal sales activity and performance against weekly and monthly KPIs.
- Communicate closely with the owner regarding lead quality, common objections and opportunities to improve the sales process.

Our Follow-Up Standard

We believe most sales are lost because businesses stop following up too early.

New leads will be followed up aggressively and professionally:

- Up to 3 contact attempts per day during the first week
- Daily follow-up during the second week
- 3 follow-ups per week during weeks three and four
- Weekly follow-up for an additional four weeks

Contact attempts may include phone calls, text messages and emails.

The goal is not to pressure people. The goal is to make sure qualified prospects don't get forgotten simply because they didn't answer the first call.

Compensation

Base Pay: $20/hour

Plus uncapped performance-based commission, including:

- $50 for each eligible new membership sold
- 5% commission on eligible personal training package revenue attributed to your sales efforts
- Additional performance bonuses may be available for exceeding monthly targets.





Commission eligibility and attribution rules will be clearly explained during training.

At a minimum of 20 hours per week, base compensation is approximately $20,800 annually before commissions. Strong performers have the opportunity to substantially increase their earnings through sales commissions and bonuses.

Hours

This is a part-time position with a minimum of approximately 20 hours per week.

Availability is required primarily during high-value lead response windows.

Weekdays

Availability will be scheduled within:

- 8:00 AM–10:00 AM
- 12:00 PM–1:00 PM
- 5:00 PM–8:00 PM

Weekends

Availability will be scheduled within:

- 10:00 AM–2:00 PM

There is flexibility within these windows, but reliable availability and fast response times are essential.

This Role Is Remote

You will primarily work remotely by phone, text, email, CRM and Glofox.

You will not be responsible for conducting in-person fitness consultations, movement assessments or personal training consultations.

Your job is to identify the right prospects, build rapport, sell memberships where appropriate and get qualified prospects booked with the correct A1 team member.

What Success Looks Like

Your performance will be measured using objective sales KPIs, including:

- Speed to lead
- Percentage of new leads contacted
- Number of outbound calls made
- Meaningful conversations
- Appointments booked
- Appointment show rate
- Memberships sold
- Lead-to-sale conversion rate
- Show-to-sale conversion rate
- Personal training consultations booked
- Personal training revenue generated from your opportunities
- Old lead reactivation
- Follow-up completion rate
- Total revenue generated

We care about quality, not just activity.

Booking 30 appointments that don't show up is not success. We want qualified prospects who understand why they're coming in and are genuinely interested in improving their health and fitness.

Who We're Looking For

You may be a strong fit if you are:

- Competitive
- Confident speaking on the phone
- Personable and capable of building rapport quickly
- Persistent without being pushy
- Highly organized
- Comfortable being measured against numbers and targets
- Coachable
- Self-motivated
- Energetic
- Reliable
- Comfortable handling objections
- Comfortable asking for the sale
- Able to work independently without constant supervision
- Willing to make a high volume of phone calls
- Comfortable following up repeatedly with prospects who haven't responded
- Interested in improving your sales ability
- Excited about helping people improve their health

Experience

Previous sales experience is required.

We care more about demonstrated sales ability, communication skills, work ethic and coachability than an arbitrary number of years in sales.





Experience in any of the following is an asset:

- Fitness sales
- Membership sales
- Inside sales
- Inbound sales
- Phone sales
- Appointment setting
- Lead generation
- B2C sales
- High-ticket sales
- CRM-based sales

Previous fitness-industry experience is an asset but not required.

You do not need to be a personal trainer.

We can teach you our services. You need to bring the willingness to learn, the ability to communicate and the desire to sell.

This Role Is Probably Not For You If

- You dislike making phone calls.
- You avoid asking people to make purchasing decisions.
- You give up after one unanswered call.
- You are uncomfortable with frequent follow-up.
- You need someone constantly reminding you what to do.
- You are disorganized with notes and follow-up.
- You are uncomfortable having your performance measured.
- You prefer administrative work over selling.
- You are uncomfortable hearing "no."
- You believe positive sales means waiting for customers to contact you.
- You are unwilling to make 50+ calls in a busy day when needed.

Training & Probation

The successful candidate will receive paid onboarding and sales training covering:

- A1 Performance Club's services and memberships
- Our sales process
- Lead qualification
- Common objections
- Phone, text and email communication
- Glofox
- Our CRM
- Appointment booking
- Follow-up expectations
- Sales scripts and frameworks
- Performance expectations

The position will include a 90-day probationary period.

During the first 30 days, there will be a stronger focus on training, activity levels, CRM accuracy, follow-up compliance and learning the A1 sales process.

By days 60–90, the expectation will shift increasingly toward measurable sales performance.

Growth Opportunity

A1 Performance Club is growing.

We are looking for someone who wants the opportunity to grow with the company rather than simply work a few sales shifts.

A consistently high-performing representative may have the opportunity to take on additional responsibility as we expand, including potential future positions such as:

Senior Sales Representative → Sales Manager → Head of Sales

We want performance to create opportunity.

Why Work With A1?

- $20/hour guaranteed base pay
- Uncapped sales commission
- Performance bonuses
- Remote work
- Flexible part-time schedule
- Sales training and development
- Opportunity to grow into sales leadership
- Work in the health and fitness industry
- Direct access to ownership and a growing business
- Opportunity to have a measurable impact on the company's growth

How to Apply

Please submit your resume along with a short explanation of your previous sales experience.

In your application, answer the following question:

Tell us about a time you followed up with a prospect multiple times before eventually getting the sale. What did you do, and what happened?

Generic applications that do not answer this question may not be considered.

We are hiring as soon as we find the right person.

Pay: $20.00-$30.00 per hour

Benefits:

- Flexible schedule
- Profit sharing
- Work from home

Work Location: Remote

📌 Inbound Sales Representative (Canada)
🏢 A1 Performance Club
📍 Canada