This is a great opportunity for someone ready to grow into a leadership role. While supervisory experience is an asset, we're also excited to meet candidates with strong customer service, retail, or administrative experience who are eager to take the next step.

We're looking for a warm, organized, and professional Boutique Operations & Front Desk Supervisor to help lead our daily operations and create an exceptional customer experience from the moment a client walks through our doors.

You'll support the sales team, oversee front desk operations, coordinate day-to-day store activities, and help create a welcoming environment where every client feels comfortable, valued, and cared for.

Who We're Looking For

We're open to candidates with a mix of retail, customer service, administrative, or emerging leadership experience.

- You are the first person our clients meet, so we're looking for someone who naturally makes people feel welcomed, respected, and supported.
- Retail experience and a passion for delivering exceptional customer service
- Confidence using POS systems, retail software, and Microsoft Excel
- Excellent communication and interpersonal skills
- Robust organizational and multitasking abilities
- Ability to remain calm, adaptable, and professional in a fast-paced environment
- Friendly, approachable, empathetic, and mature
- Strong attention to detail and a commitment to excellence
- Comfortable supporting daily operations, problem-solving, and helping the team succeed

Why Join BraTopia?

At BraTopia,



you'll be part of a body-positive, inclusive, and empowering environment where kindness, professionalism, and exceptional customer care come first. We offer ongoing training and development opportunities to help you grow your retail and leadership skills while working alongside a supportive team. Every day, you'll have the opportunity to make a meaningful impact on our clients' confidence, comfort, and well-being in a workplace that values respect, collaboration, and personal growth.

Apply

Please send your resume and tell us why you'd be a great fit for BraTopia.

We're looking for someone who leads with kindness, communicates with professionalism, and is passionate about creating exceptional customer experiences.

Pay: $20.00-$21.00 per hour

Expected hours: 40.0 per week

Advantages:

- Employee assistance program
- Flexible schedule
- On-site parking
- Store discount

Application question(s):

- Describe your experience working in boutique retail, luxury retail, or a premium customer service environment.
- Our boutique is located in Bridgeland, Calgary (102 4th Street NE). Are you able to reliably commute to this location for scheduled shifts?
- Why would you like to work at BraTopia, and what do you know about our boutique and services?
- This position requires weekend availability. Are you available to work weekends regularly?
- Can you provide two professional references from your two most recent employers?

Work Location: In person

📌 Boutique Front Desk Supervisor (Canada)
🏢 BraTopia
📍 Canada