True North Hospitality is seeking Food & Beverage Runners to join our Premium Services team.
Our team members play an essential role in delivering an elevated premium guest experience. The Food & Beverage Runner works closely with our servers and bartenders to support seamless food and beverage service for our premium suite guests.
What to be excited for in this role:
- Bring a genuine passion for hospitality and a strong customer-service mindset to every guest interaction.
- Provide exceptional, personalized service to Premium Guests and Season Ticket Members in a fast-paced event environment.
- Maintain a polished, professional presence with a strong focus on presentation, accuracy, and attention to detail.
- Receive, assemble, and deliver food and beverage orders accurately and efficiently to designated Premium Guest areas.
- Assist with pre-event setup to ensure Premium Guest areas are clean, organized, fully stocked, and ready for service.
- Maintain high standards of cleanliness, organization, and presentation throughout each event.
- Complete post-event and closing responsibilities, including the timely return of dishware and service items.
- Monitor and verify inventory before and after each shift, ensuring accurate inventory control.
- Follow all established food safety, equipment, workplace safety, and responsible service procedures.
- Communicate professionally and proactively with Premium Services team members and leadership.
- Promptly communicate guest concerns, service issues, and operational needs to the appropriate supervisor.
- Work collaboratively with the team to deliver a seamless, elevated experience for every Premium Guest.
- Support additional operational and event-related needs as directed by Premium Services leadership.
What we need from you:
- Previous serving, hospitality, or customer service experience is considered an asset.
- A genuine passion for hospitality and delivering memorable guest experiences.
- Exceptional attention to detail and a commitment to elevated service standards.
- Strong verbal communication and interpersonal skills.
- Ability to build positive and professional relationships with guests, clients, and colleagues.
- Confidence and professionalism when addressing and resolving guest concerns.
- A collaborative approach and strong ability to work as part of a team.
- Ability to remain calm, organized, and professional in a fast-paced, event-driven environment.
- Reliable, punctual, and committed to consistent attendance.
- Flexibility and availability to work evenings, weekends, holidays, and event-based schedules.
- Ability to stand, walk, and remain active for extended periods.
- Ability to repeatedly lift 20+ lbs.
- Current Smart Choices Certification is considered an asset.
- Familiarity with POS systems and digital registers is considered an asset.
Why you should join us!
We are True North! At True North Sports + Entertainment, we have developed a culture where our employees are engaged, challenged, and motivated. We are intentional in ensuring our employees personal values, match our organizational values of Team, Trust & Respect, Integrity, Excellence and Community.
Included as one of Manitoba’s Top Employers since 2008, our work environment is dynamic and rapid-paced, offering diverse opportunities that allow you to encounter a variety of situations and develop new skills.
We encourage you to apply even if your previous experience does not align perfectly with every qualification in the job description. You may be just the right person for this role, or other roles!
We are Venues | We are People | We are Community
WE ARE TRUE NORTH
Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence,
[email protected]
Closing date: Wednesday, September 2nd, 2026.
Pay: From $16.00 per hour
Benefits:
- Discounted or free food
- Store discount
Work Location: In person
📌 Food & Beverage Runner (Canada)
🏢 True North Sports + Entertainment
📍 Canada