We are seeking a Deployment Coordinator to join our Customer Success Team. This role supports customers and internal teams by coordinating technology equipment and software deployments while helping deliver an exceptional customer experience. The Deployment Coordinator serves as a key liaison between customers, technicians, vendors, and internal stakeholders to ensure projects are completed efficiently and on schedule.
What You'll Do
- Coordinate technology equipment and software deployment schedules.
- Communicate with customers, technicians, vendors, and internal teams to support successful project delivery.
- Track deployment activities and assist with scheduling, documentation, and administrative tasks.
- Follow WBM processes and use tools and systems to manage work effectively.
- Support the Customer Success team with day-to-day coordination activities.
- Contribute to a positive customer and team experience through responsive communication and problem-solving.
What You'll Bring
- Grade 12 diploma or equivalent (GED).
- Experience or interest in project coordination, service coordination, scheduling, or customer support.
- Strong communication, organizational, and multitasking skills.
- A customer-focused mindset with a passion for delivering exceptional service.
- Ability to build positive relationships with customers and teammates.
- Solid problem-solving skills and attention to detail.
- Willingness to learn and grow within the role.
Why Join WBM?
At WBM, you'll be part of a team that values collaboration, continuous learning, and meaningful work. Your role will directly support organizations across Western Canada by helping ensure technology solutions are delivered successfully and create positive business outcomes.
Additional Details
WBM offers a competitive compensation and benefits package, including medical, dental, and disability coverage, as well as a group RRSP program.
WBM is committed to meaningful community engagement across Western Canada. Team members have opportunities to get involved and contribute to community initiatives while making a positive impact in the communities where we live and work.
Only applicants selected for an interview will be contacted. We thank all applicants for their interest in WBM.