29 Aug
|
Compugen
|
Ontario
Vacancy No / Numéro de poste vacant
VN9895
Company Name/Nom de l'entreprise
Compugen Inc
Work Location
Any location in Ontario
Pay Range / Rémunération
To be discussed during the recruitment process
Pipeline Posting
Yes
Job Details/Détails du poste
About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview:
We are seeking a dynamic and strategic Account Executive to lead large enterprise relationships for expansion and acquisition growth. This individual will be responsible for strengthening executive relationships, driving business expansion across multiple service lines, and ensuring the successful delivery of value to the client.
This role demands a strong blend of business acumen, relationship management, and strategic insight to identify new opportunities, align with customer objectives, and drive mutual growth.
Key Responsibilities
Client Relationship Management
- Serve as the primary point of contact for the client’s executive and operational stakeholders across technology, procurement, and business units.
- Develop and execute an annual account plan that aligns with the customer’s strategic objectives and our service portfolio.
- Proactively engage with senior leadership and key influencers to maintain trusted-advisor status.
- Facilitate Quarterly and Executive Business Reviews (QBRs/EBRs) to review progress, innovation, and outcomes.
Growth & Expansion
- Identify whitespace and growth opportunities across managed services, professional services, and product solutions.
- Collaborate with internal specialists, OEM partners, and delivery teams to introduce new offerings and innovations.
- Drive pipeline development, forecast accuracy, and margin growth in alignment with revenue targets.
- Establish and maintain executive-level sponsorship within the account to enable multi-year growth strategies.
Operational Excellence
- Partner with Service Delivery and Project Management teams to ensure customer satisfaction and SLA compliance.
- Escalate and resolve challenges in a timely and transparent manner to maintain operational excellence.
- Monitor account health metrics, including CSAT, renewal rates, and contract performance.
- Ensure governance models are adhered to, including reporting cadence, communications, and documentation.
Collaboration & Leadership
- Lead cross-functional account teams across sales, delivery, finance, and marketing to ensure coordinated customer engagement.
- Contribute to thought leadership by sharing insights on the financial services industry, market trends, and technology adoption.
- Represent the company at customer events and industry forums as a trusted technology partner.
Skills & Qualifications
- 10+ years of experience in enterprise account management, business development, or client success within the IT or technology services sector.
- Proven success managing large, multi-million-dollar accounts with complex stakeholder environments.
- Deep understanding of financial services industry operations, compliance, and technology trends.
- Robust strategic planning, analytical, and communication skills.
- Ability to navigate large matrixed organizations and lead cross-functional initiatives.
- Experience working with OEM partners
Performance Metrics
- Annual revenue growth and margin attainment within assigned account.
- Customer satisfaction and relationship depth (measured through executive feedback and QBR/EBR engagement).
- Cross-sell and upsell execution across service categories.
What Compugen Offers You:
- Exciting, fast-paced challenging work environment
- A culture where authenticity and diversity are valued
- Professional development
- Participation in Women in Technology Network
- Opportunities to give back to our local communities
- Collaborative supportive team members
- Remote work/hybrid work options
- Work/life flexibility
Equity Statement
At Compugen, we're committed to diversity, equity and inclusion, actively recruiting from all groups. We provide accommodation upon request to all applicants during the recruitment process. At Compugen, we believe that everyone deserves a seat at the table. If you require an accommodation, our People & Culture representative will work with you to meet your needs
📌 Account Executive, Corporate Enterprise (GTA) (Ontario)
🏢 Compugen
📍 Ontario