We are seeking an energetic and detail-oriented Front Desk Receptionist/Administrative Assistant to join our dynamic team! This vital role combines front desk responsibilities with administrative support, ensuring smooth daily operations within our busy Physio clinic.
The ideal candidate will be the welcoming face of our practice, providing exceptional customer service while efficiently managing administrative tasks.
If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for helping others, this is the perfect opportunity to grow your career in healthcare administration.
Duties
- Greet patients and visitors warmly, creating a friendly and professional first impression
- Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls appropriately
- Verify patient information and update electronic medical records accurately using systems like Jane
- Schedule, confirm, and reschedule appointments while maintaining an organized calendar
- Collect and process payments, insurance information, and co-pays with attention to detail
- Assist with administrative tasks such as filing, data entry,
and maintaining office supplies
- Support the clinical team by ensuring all necessary documentation is complete
Skills
- Proven experience as a clinic receptionist or medical office assistant with strong knowledge of medical terminology
- Familiarity with electronic health records (EHR) systems such as Jane
- Excellent communication skills for interacting professionally with patients, staff, and insurance providers
- Proficiency in managing and handling high call volumes efficiently
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment
- Office experience including scheduling, billing, and administrative support functions
Join us to be part of a vibrant team dedicated to providing outstanding patient care! This paid position offers an opportunity to develop your administrative skills within a supportive healthcare setting. We value proactive individuals who are eager to contribute to our mission of delivering exceptional service every day.