Company Overview
We are a full-service digital print and sign company with an in-house design team and a fully equipped on-site production facility. From design to printing and installation, we deliver end-to-end solutions for a wide range of industries. With offices in Vancouver, Calgary, and Kelowna, we proudly serve clients across Western Canada.

Our business culture is rooted in excellence, collaboration, balance, and a strong sense of humour. As our client base continues to grow, we remain grounded in these values and committed to producing work of the highest quality for businesses both big and small.

Just as we value strong partnerships with our clients, we’re equally focused on building the right team. We believe attitude matters more than experience — if you’re eager to learn, we’re ready to teach. This is an excellent chance for someone who thrives on hard work, takes pride in great customer service, and enjoys being part of a team-driven environment.

Location: Calgary, AB

Job Summary
We are seeking an energetic and detail-oriented Junior Customer Service Representative (CSR), with a creative skillset, to join our vibrant team. In this entry-level role, you will be the friendly face and voice of our company, providing exceptional support to clients and internal teams. Your enthusiasm, organizational skills, and attention to detail will help ensure smooth communication, accurate order placement and efficient service delivery.



This is an in person position

Duties

- Assist customers via phone, email, and in person with inquiries related to printing services and signage orders
- Estimating clients request
- Maintain accurate records of customer interactions, orders, and service requests using an online CRM and MIS system
- Support the team by preparing order forms, processing requests, and updating project statuses in our system
- Collaborate with the design and production teams to ensure customer specifications are clearly communicated and met
- Prepare proofs and doing minor edits to customers artwork

Qualifications

- 1+ years experience in the print industry
- 1+ years experience in a customer service environment
- Experience working with the Adobe Creative Cloud programs in a printing environment
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Basic proficiency in Microsoft Office Suite (Word, Excel) or similar software
- Excellent communication skills—friendly, clear, and professional in all interactions
- Ability to learn quickly and adapt to new processes in a fast-paced environment
- Experience working with the Adobe Creative Cloud programs
- Must be fluent in English, both in spoken and written form

Pay: $20.00-$23.50 per hour

Benefits:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off

Work Location: In person

📌 Junior Customer Service Representative (Canada)
🏢 Nameless
📍 Canada