Bi-lingual Account Manager

Manage the receivable /Control losses

 Work directly with Management to control delinquency and gross losses to corporate objectives to include customer-direct calling.

 Resolve customer delinquency problems to retain customers and achieve permanent corrective action.

 Report and track gross losses/delinquency to sales management.

 Develop strong business relationships with sales management, meet delinquency control and loss objectives.

 Answer field and customer questions concerning the credit program and account status.

 Work all skip accounts for resolution.

 Ensure collection and repossession procedures adhere to corporate policy.

 Properly administering Company extension policy.

Develop the credit business

 Develop strong business relationships with regional sales management team and customers.

 Promote Credit Sales programs to the field at every opportunity.

 Work closely with Business Development and sales management team on contests and promotions.

 Educate field sales personnel on credit program features and benefits.

 Introduce, administer,



and promote new programs, products, and procedures.

 Maintain monthly contact with all assigned customers.

 Analyze the business portfolio to formulate and execute monthly action plans.

 Provide Weekly forecast to Manager.

Requirements:

- Minimum 2 years of collection experience.
- Bi-lingual role, requires proficiency in both English and French
- Strong negotiation and skip tracing skills.
- Demonstrated problem resolution skills.
- Ability to multi-task in a fast-paced environment.
- Ability to read and analyze credit bureaus.

Travel: Some travel may be required

Pay: $62,000.00-$65,000.00 per year

Advantages:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Education:

- Bachelor's Degree (preferred)

Experience:

- Collections: 3 years (required)
- Account management: 3 years (preferred)

Language:

- English and French Written and Verbal (required)

Work Location: In person

📌 Bilingual Account Manager (Canada)
🏢 Nameless
📍 Canada