Residential Services Shelter Manager – FT Perm

Posting date: August 21, 2026

Closing date: September 4, 2026

Our Mission: North East Outreach and Support Services supports safety and healing while empowering families in crisis in Saskatchewan.

Summary:

The Residential Services Shelter Manager is a dynamic and positive team player and oversees all operations concerning the Women’s Safe Shelter and 2nd Stage Housing. This position demands outstanding written and verbal communication skills, strong organizational skills and experience working with victims of interpersonal violence. De-escalation, conflict resolution and problem solving skills are essential to success.

Duties

- Leadership
- Resolve and mediate any client/staff issues
- Prepare regular reports for funders and board with Executive Director
- Prepare a multiyear work plan and related budgets based on strategic plan
- Staff scheduling
- Administrative and Fiscal Management
- Ensure regular maintenance and building upkeep
- Monitor program expenditures against established budgets
- Ensure accurate statistical collection
- Oversee daily operations and 2nd Stage Housing
- Ensure security of building and grounds
- Collaborate with Executive Director to compile research and organize funding reports and staff training.
- Personnel Management
- Manage Human Resources with Executive Director
- Manage staff orientation, training, schedules and time sheets
- Chair staff meetings
- Administer confidential staff management and personnel files
- Community Relations
- Attend provincial, regional and local meetings




- Ongoing communications and public relations activities
- Client advocacy and interagency liaison

Expectations

· Follow a strict code of Confidentiality at all times

· Adhere to agency policies and procedures

· Work independently and in a team atmosphere, in accordance with the agency philosophy, mission and goals

· Complete administrative documentation related to position duties, including outcome measurements, statistics, report writing, timesheets, and expense claims

· Maintain professional and ethical boundaries

· Prepare proposal and grant applications and report writing.

· Be non-judgmental, respectful, empathetic to clients’ needs, and a healthy role model

· Represent North East Outreach and Support Services Inc. in a positive manner

· Participate in community awareness events

· Complete required valid training within 30 days of hire: CPR/First Aid; Secure Food Handling Certificate, WHMIS

Qualifications

· Bachelor’s Degree/Post-secondary education or a combination of education and 1-3 years management and supervisory experience is required to fulfill the duties above

· Experience in work planning, budgeting and financial monitoring





· Knowledge of non-profit environment an asset

· Experience working with at-risk individuals preferred

· Experience in property management and housing advocacy is an asset

· Demonstrate knowledge of and empathy for victims of interpersonal violence

· Ability to work flexible hours including some evenings, nights and weekends

· Computer proficiency in Microsoft Office

· Excellent interpersonal and communication skills

· Preference will be given to individuals that live within the service area of North East Outreach and Support Services

· Possess a valid Saskatchewan driver’s license and access to reliable transportation

· Must be prepared to provide a vulnerable persons criminal record check.

Salary Range: $31.87 – $37.67 hourly range; salary range $58,000 - $68,560 per annum.

35 hour work week, pension and benefits following successful 3 month probation.

To apply: Send cover letter specifying competition number and CV or Resume with three references via email with to:

Joan Bear, B.Mgt, CFNHM, Pro.Dir.

Executive Director

[email protected]

North East Outreach and Support Services, Inc.

124 McKendry Ave West

Melfort, SK S0E 1A0

Only qualified candidates legally entitled to work in Canada will be contacted for interviews.

Pay: $58,000.00-$68,560.00 per year

Benefits:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off

Work Location: In person

📌 Residential Services Shelter Manager (Canada)
🏢 North East Outreach and Support Services
📍 Canada