We are seeking a detail-oriented Dispatcher/Call Taker to join our team. The position also requires a knowledge of the automotive/towing industry. Ability to operate a tow truck to move vehicles on site is a plus. Must be bondable
Duties
- Answer phones promptly and professionally, providing exceptional phone etiquette and clear communication.
- Receive and process inbound calls from drivers, dealerships, roadside vendors and police
- Computer knowledge
- Maintain accurate records/call logs
Requirements
- Strong understanding of towing industry
- Excellent communication skills paired with professional phone etiquette for handling high-volume calls.
- Ability to work efficiently under pressure in a quick-paced environment while maintaining attention to detail.