As the Human Resources Generalist, you will own and administer HR processes, provides first-level HR guidance, and support managers by delivering core human resources services. Reporting to Director of Finance & HR, you will be a key member of our corporate operations team and will ensure best-in-class support for internal employees while maintaining legal and operational compliance.

Our Core Values

Everything you do at IS2 should be done with a spirit of alignment with our Core Values.

Our Core Values are:

- Safety - Ensuring all our employees return home safely to their families.
- Innovation - Investing in processes, tools, training, and services to prepare candidates for successful employment experiences.
- Collaboration - Committed to working with our nation’s workforce and employers to positively impact the Canadian economy.

Key Responsibilities

Human Resources

- Serve as the primary point of contact for employees and managers on HR policies, procedures, benefits, employment standards, and workplace matters.
- Maintain and update the internal policy and procedures manual and communicate changes effectively across the organization.
- Provide guidance to managers on the consistent application of HR policies and procedures.
- Assist with employee relations matters, including attendance, performance, workplace conduct, and corrective action, escalating complex or sensitive matters as appropriate.
- Support workplace investigations and the documentation of employee relations matters.
- Coordinate full-cycle internal recruitment, including job postings, resume screening, interviews, reference checks, and offer preparation.
- Oversee onboarding and offboarding processes, including employment agreements, job descriptions, advantages enrollment, orientation, exit documentation, and exit interviews.
- Maintain accurate and complete employee files and HR records in accordance with legislation and company policies.
- Prepare employment-related correspondence, documentation, and HR communications.
- Coordinate performance review processes and provide managers with tools and support to complete reviews effectively.
- Maintain current job descriptions and organizational charts.
- Coordinate internal training,



orientation, and professional development programs and maintain training records.
- Support employee engagement initiatives, including employee recognition, anniversaries, surveys, and internal communications.

Compensation, Benefits & Payroll

- Process bi-weekly payroll for internal staff, accurately and on time.
- Ensure payroll compliance with provincial / federal regulations and internal policies.
- Coordinate HR-related payroll changes, including new hires, terminations, promotions, salary adjustments, and other employee changes.
- Liaise with payroll and benefits providers to resolve employee inquiries and ensure accurate administration.
- Assist with annual benefits renewals and employee communications.
- Conduct salary surveys and provide compensation benchmarking information to support internal compensation decisions.
- Maintain accurate records related to vacation, leaves of absence, benefits, and other employee programs.
- Coordinate with the finance team for reporting and reconciliation needs.

HR Reporting & Continuous Improvement

- Prepare regular HR reports and metrics, including headcount, turnover, absenteeism, tenure, recruitment activity, and other key indicators.
- Identify opportunities to improve HR processes, systems, documentation, and the employee experience.
- Maintain HRIS records and ensure data integrity.
- Support annual HR initiatives, including compensation reviews, performance reviews, employee surveys, policy reviews, and workforce planning.

Compliance and Health & Safety

- Monitor compliance with applicable employment standards, human rights, workplace legislation, and company policies across relevant provinces.
- Support the administration of workplace health and safety programs and employee communications.




- Coordinate mandatory training and certification tracking.
- Assist with HR-related audits, reporting, and compliance reviews.
- Maintain HR calendars and ensure recurring compliance and employee lifecycle activities are completed on time.

Qualifications

- 3–5 years of progressive human resources experience, ideally in a generalist role; staffing industry experience is strongly preferred.
- Post-secondary education in Human Resources, Business Administration, or a related field.
- Working knowledge of Canadian employment standards, human rights legislation, occupational health and safety requirements, and payroll practices, with experience supporting employees across multiple provinces considered an asset.
- Strong interpersonal and communication skills with the ability to build effective relationships with employees and managers at all levels.
- Demonstrated ability to exercise sound judgment and maintain confidentiality when handling sensitive employee matters.
- Strong problem-solving and critical-thinking skills with the ability to assess situations and recommend practical solutions.
- Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines independently.
- Proficient in Microsoft Office and HRIS/payroll systems; ADP or similar experience is an asset.
- CHRP designation or actively working toward designation is an asset.

Competencies

1. Communication

Communicates clearly, professionally, and appropriately with employees, managers, and leadership, including when dealing with sensitive or difficult situations.

2. Critical Thinking & Judgment

Evaluates information, considers potential risks and implications, interprets policies and legislation, and exercises sound judgment when determining appropriate action.

3. Problem Solving

Identifies the root cause of issues, develops practical solutions, and follows through to resolution.

4. Organization & Attention to Detail

Effectively manages competing priorities, maintains accurate documentation and records, follows established processes, and consistently meets deadlines.

Apply Today!

Pay: $65,000.00-$75,000.00 per year

Work Location: In person

📌 Human Resources Generalist (Canada)
🏢 IS2 Workforce Solutions
📍 Canada