Overview

We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this role, you will serve as the first point of contact for visitors, clients, and staff, ensuring a positive and professional experience. Your energetic approach and organizational skills will help maintain smooth daily operations at the front desk while providing exceptional customer service. This paid position offers an exciting chance to develop your administrative expertise in a fast-paced environment.

Responsibilities

- Greet visitors and clients warmly, providing excellent customer support and assistance
- Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel
- Handle data entry tasks accurately using Microsoft Office, Google Workspace, and other office software
- Maintain organized filing systems and ensure all records are up-to-date and easily accessible
- Perform clerical duties such as proofreading documents, scheduling appointments, and managing correspondence
- Support administrative functions including bookkeeping with QuickBooks or similar software when needed
- Assist with medical or dental office procedures if applicable,



including patient check-in and appointment scheduling

Skills

- Strong computer skills with proficiency in Microsoft Office, Google Workspace, and data entry software
- Excellent organizational skills with attention to detail for filing, proofreading, and record keeping
- Effective phone etiquette and experience managing multi-line phone systems in a professional setting
- Previous clerical or administrative experience in an office environment preferred
- Customer service skills with a friendly attitude and ability to handle inquiries professionally
- Knowledge of medical or dental office procedures is a plus, including front desk operations and patient support
- Ability to multitask efficiently while maintaining accuracy in fast-paced settings

Join us as a Front Desk Agent to make a positive impact every day! Your enthusiasm, organizational prowess, and dedication to exceptional service will help create a welcoming environment for all visitors and team members alike.

Benefits:

- Extended health care
- Life insurance
- On-site parking
- Paid time off

Work Location: In person

📌 Front Desk Agent (Canada)
🏢 BEST WESTERN PREMIER
📍 Canada