Union/Affiliation: Administrative and Professional Staff (APSA)
Pay range: $116,061 to $138,495 annually
SFU Department Descr: IT Services
Position Grade: 14
# of openings: 1

Biweekly Hours: 72

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact.

We are committed to fostering excellence, innovation, belonging and community in all that we do.

About The Role

The Associate Director, Infrastructure Services leads administrative and technical services for networks, servers and storage, and oversees the operationalization of the delivery of key services to meet the needs of students, faculty, staff and committees across the University.

The Associate Director develops strategies and plans for continuous improvement in the delivery of services related to networks, server infrastructure and storage that all major University-wide applications rely on. The role oversees a team of Tier II technical staff, ensuring service levels are maintained, secure and up to date to meet end user requirements

Qualifications

Bachelor's degree in Business Administration or Computing Science, post-secondary credentials in areas related to software systems and IT portfolio management, or other relevant discipline, and ten years of related IT experience including the provision of network security services in a variety of IT domains,



and at least three years of experience in operational project management; application management; and software system development and management; or an equivalent combination of education and experience.

Excellent leadership, coaching, team management, and supervisory skills.

Strong knowledge of enterprise infrastructure services, including networks, servers, storage, and cybersecurity.

Excellent business analysis, project management, and strategic planning skills.

Ability to collaborate with diverse stakeholder groups and lead consensus-based decision making.

Excellent interpersonal, communication, negotiation, and relationship management skills.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Skilled Staff Association (APSA):

4 weeks’ vacation (prorated for the first year)*

Hybrid-work program for eligible positions

Employer paid defined benefit pension plan

On-campus tuition waiver for employees and their immediate family members*

Off-campus tuition reimbursements and professional development funds*

And more!

Prorated for part-time employees

Additional Information

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

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📌 Associate Director, Infrastructure Services (Burnaby)
🏢 Simon Fraser University
📍 Burnaby