Join Total Power Limited as a Customer Support Specialist, where you'll enhance customer experiences and oversee technician scheduling. This role requires strong communication and organizational skills.

As a Customer Support Specialist, you will play a key role in managing customer interactions and ensuring effective dispatching operations. Your responsibilities include facilitating service requests, confirming parts availability, and streamlining invoicing processes. Your attention to detail and proactive client communication will drive satisfaction and efficiency.

Key Responsibilities: • Facilitate excellent customer service during all interactions • Ensure accurate technician scheduling and dispatching • Handle invoicing and monitor documentation accuracy • Coordinate work orders,



warranty repairs, and job quotes • Maintain communication with Service Managers for operational insights

Requirements: • Experience: minimum 2 years in dispatching • Proficient in Microsoft Office and solid computer literacy • Excellent communication and customer service skills • Strong time management and problem-solving abilities • Organized with exceptional multitasking skills

Add value to Total Power by providing outstanding customer support through efficient scheduling and effective communication. #J-18808-Ljbffr

📌 Total Power Customer Support Specialist (Winnipeg)
🏢 Total Power
📍 Winnipeg