Job Title: Production Support EngineerLocation: Toronto, ON (4x onsite a week)Employment Type: ContractPay Rate: CAD$45 - $50/HR INCInterview Type: Face 2 Face (Onsite Interview Only)Job DescriptionMonitoring and AlertingImplement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.Incident ResponseRespond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service.AutomationAutomate repetitive tasks and processes to improve efficiency and reduce manual effort.Performance OptimizationIdentify and address performance bottlenecks to ensure systems run efficiently and effectively.Infrastructure ManagementManage and maintain the underlying infrastructure, including servers, networks,



and cloud resources.Capacity PlanningPlan for future capacity needs to ensure systems can handle anticipated workloads.Release EngineeringDevelop and maintain processes for deploying software updates and releases.CollaborationWork closely with developers, operations teams, and other stakeholders to ensure system reliability and availability.DocumentationMaintain explicit and concise documentation of systems, processes, and procedures.Continuous ImprovementIdentify areas for improvement and implement changes to enhance system reliability and performance.Skills and QualificationsCloud Platform (OCP, Microsoft Azure)Required Skills8+ Years experience in production support handling Prod incidents.Excellent knowledge of OCP and windows environment.Monitoring tools (Dynatrace, Splunk).Operating System (Windows, Linux)Scripting (Shell Scripting, Python, Power Shell)AnsibleDatabase (MySQL, Oracle, SQL database management)Container Services (Kubernetes)#J-18808-Ljbffr

📌 Production Support Engineer - C$45 - C$50 An Hour (Winnipeg)
🏢 Aarorn Technologies
📍 Winnipeg