What We Offer: Wellness leave (32 hours) Customizable group insurance plan FTQ RRSP with employer contribution Free parking Stimulating work environment Close, accessible management Why join DCM?Joining DCM means playing a direct role in projects that drive the aerospace industry forward.As a rapidly growing Quebec‑based manufacturing group, we design, manufacture, and repair critical structures, components, and tooling for world‑class clients. Thanks to our integrated business model, we are involved at every stage—from engineering to production.Here, challenges are real, impact is tangible, and every contribution matters. Our teams thrive in a dynamic setting driven by values of collaboration, integrity, and excellence.Ready to be part of the momentum? At DCM, we don’t just follow the evolution of the industry. Tomorrow starts now.Purpose of the position Reporting to the VP customer support, the incumbent is responsible for managing customers, acting as a representative of their portfolio and being the contact person (main point of contact)



between the company and customers.Responsabilities Responsible for all activities related to customers (review, update of contracts and knowledge of contracts, quotes, orders, delivery reports etc.) ; Occasional project management ; Milestone tracking ; Change management(risk analysis), action case and FAI contract review ; Participate in project meetings, capture key actions and decisions, communicate appropriate decisions ; Work in collaboration with estimators, purchasing, inspectors, methods agent and planning ; Identify, analyzeand escalate any issues, risks or changes ; Identify and propose process improvements related to project control ; Customer portfolio loyalty and prospecting ; Meet regularly with the client to stay on the lookout for new opportunities ; Complaint management (quality problems, certificates, RMA etc.). Job requirementsEducation requirements DEC in business administration or any other discipline deemed relevant ; More than 3 years' experience in

📌 Client Account Manager (St-Bruno-de-Montarville)
🏢 Groupe DCM
📍 St-Bruno-de-Montarville