ERP Application Support Analyst, Sage IntacctMake an impact as we look to strengthen our Managed Services Practice as an ERP Application Support Analyst, Sage Intacct, where you will work hands‑on with Sage Intacct environments, support a diverse client base, and develop the technical and functional skills needed to grow into a Sage Intacct specialist or consulting role. This role focuses on front‑line and intermediate ERP support, with exposure to escalation, problem management, and continuous improvement initiatives.Responsibilities:Provide Tier 1–2 application support for Sage Intacct ERP environmentsTroubleshoot and resolve client issues related to accounting workflows, system configuration, and application behaviourAssess issues accurately, document findings, and resolve or elevate as appropriateDeliver a strong client experience through phone and digital support channelsCollaborate with senior analysts and specialists on complex or recurring issuesPerform root‑cause analysis and contribute to known‑error and problem documentationFollow established service standards (incident, request, and change processes) within a multi‑client managed services environmentContribute ideas that improve processes, service quality, and client outcomesSkills and Experience:2+ years of experience supporting ERP, financial, or business applications,



ideally in a client‑facing environmentHands‑on experience with Sage Intacct and a solid understanding of core accounting processes (GL, AP, AR, reporting)Strong communication and problem‑solving skills, with the ability to explain technical issues in clear, non‑technical termsCustomer‑focused, cooperative team player able to work effectively with Tier 2/3 and operations teamsWell‑organized, detail‑oriented, and comfortable working in a managed services environment with time tracking and documentationMotivated to grow into a Sage Intacct specialist roleSage Intacct, ITIL, Microsoft 365, and accounting/finance certifications are preferred assetsBilingual French is a strong assetRewards and Benefits:With a focus on high‑potential earnings, MNP offers customized rewards that support our culture and a balanced lifestyle. Base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm‑sponsored social events and more. Salary range: $50,000 to $75,000 per year, depending on experience and skills.Diversity and Equal Opportunity:We embrace diversity as a core value and celebrate our differences. We encourage people with disabilities to apply!#J-18808-Ljbffr

📌 Erp Application Support Analyst, Sage Intacct - $50,000 - $75,000 A Year (Winnipeg)
🏢 MNP
📍 Winnipeg