Become a Customer Care Agent with FCT and use your skills in customer service and title insurance to create positive experiences. This hybrid role enables proactive communication and effective problem-solving with clients.

FCT seeks a dedicated Customer Care Agent to manage daily customer interactions with professionalism. Success in this role requires addressing inquiries promptly and accurately, educating clients about processes, and resolving any transaction-related issues. Your experience within customer service and real estate will be essential during client engagements.

Key Responsibilities: • Communicate decisions to customers accurately • Resolve inquiries while maintaining service levels • Educate clients on FCT products and processes • Conduct back office tasks as needed • Escalate issues when necessary to maintain satisfaction

Requirements: • One year of customer service experience • Background in title insurance or real estate • Data entry proficiency • Effective verbal and written communication • Capability to work independently during peak times

Engage with clients, support transactions, and grow your qualified skills at FCT. #J-18808-Ljbffr

📌 Customer Care Agent for FCT Valuations (Winnipeg)
🏢 First American
📍 Winnipeg