Job Posting: Director, National LogisticsLocation: Brampton, OntarioOverviewDynacare is a leading provider of laboratory services across Canada. The Director, National Logistics leads the full national scope of logistics operations, guiding teams through transformation and ensuring compliance with regulatory standards while delivering operational excellence.Key ResponsibilitiesProvide input and drive strategies and operational plans aligned with Dynacare’s mission, business objectives, and growth targets.Conduct analysis to evaluate operational efficiency, identify cost reduction or growth opportunities, and assess ROI of improvement initiatives.Establish and monitor performance management frameworks across all sites, including SLAs, pick‑up/delivery time metrics, accuracy rates, and client satisfaction scores.Identify and resolve operational performance issues and proactively initiate continuous improvement initiatives to enhance client satisfaction, quality, and specimen integrity.Conduct operational reviews with internal and external stakeholders to assess performance, address challenges, and identify improvement opportunities.Collaborate with senior leadership to deploy route optimization and other efficiency initiatives, ensuring compliance with clinical requirements.Conduct regular audits to ensure compliance with regulations such as TDC, CAP, transportation, health & safety, and site‑specific requirements.Manage third‑party courier partnerships, transport vendors, and air freight providers,



focusing on specimen integrity and on‑time delivery.Ensure compliance with collective bargaining agreements and serve as management representative in negotiations and employee relations matters.Develop and maintain business continuity and disaster recovery plans for logistics operations across all sites.Lead a team of logistics operations managers, modeling and coaching leadership behaviours that reinforce Dynacare’s values.Lead change initiatives, communicate vision, build stakeholder engagement, and facilitate adoption.Manage people resources for optimal workforce planning, recruitment, performance goal setting, training, scheduling, and workflow.Implement performance management systems to drive accountability and recognize excellence.Develop and monitor employee engagement initiatives to increase performance and retention.Develop onboarding programs for new clients, including specimen handling requirements, pickup scheduling, technology training, and escalation processes.Assess competition, market opportunities, threats, and share best practices with stakeholders.Collaborate with business development on client reviews, RFPs,



and contract negotiations.Embed environmental and sustainability principles into all logistics practices.Ensure compliance with environmental, safety, transportation, and health regulations.Develop, implement, and review control mechanisms and processes to confirm policy compliance.QualificationsCollege or university degree in Business or a relevant certification.7–10+ years of progressive management experience in customer and employee‑centric operations within complex, service‑based organizations.Advanced knowledge of logistics operations, processes, and methodologies.Outstanding communication and leadership presence with ability to influence at all organizational levels.History of meeting and exceeding organizational targets for cost, quality, and customer satisfaction.Process‑oriented mindset with proven business judgement, fortitude, self‑confidence, and people skills.General knowledge of medical laboratory operations.Experience working in unionized environments is an asset.Working ConditionsThis role is fully on‑site with local and national travel required 25–30%.CompensationPay range: $121,600 – $152,000 annually.BenefitsTop Employer award‑winning environment.Health and wellness benefits program.Internal mobility opportunities.RRSP match benefits and employee stock purchase program.Diverse and cooperative workforce.Equal OpportunityDynacare is an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength and we respect the needs of all employees.#J-18808-Ljbffr

📌 Director, National Logistics - C$121,600 - C$152,000 A Year (Winnipeg)
🏢 Dynacare
📍 Winnipeg