Pay: 60-70/HR T4

Contract Duration: 2 years

Work Arrangement: Remote - PST hours

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Vacancy: This posting is for a currently vacant role.

The successful candidate will help drive reporting, manage operational escalations, support order and inventory processes, and provide visibility into key business metrics for leadership teams.

Key Responsibilities

- Support day-to-day operational execution and help resolve escalations impacting business operations.
- Aggregate data across multiple teams and create recurring reports for leadership.
- Develop and maintain operational dashboards, KPI reporting, and performance summaries.
- Work with order management and purchase order (PO) systems to support execution activities.
- Monitor order fulfillment, inventory-related processes, and operational workflows.
- Coordinate with internal teams and external stakeholders to ensure timely issue resolution.
- Prepare presentations, status updates, and written communications for leadership reviews.
- Analyze operational data and identify trends, risks, and opportunities for improvement.
- Assist in tracking business metrics, OKRs,



and operational performance measures.
- Support business reviews, planning activities, and strategic operational initiatives.

Required Qualifications

- 3-6 years of experience in leadership within, operations, supply chain, manufacturing, logistics, or related environments.
- Experience in connectivity or OFE.
- Experience building reports, dashboards, and operational metrics.
- Understanding of order management, inventory systems, or procurement processes.
- Solid experience with Excel, data analysis, and business reporting.
- Excellent written and verbal communication skills.
- Experience working with multiple stakeholders and managing competing priorities.
- Ability to quickly synthesize information and communicate actionable insights.
- Experience supporting data center, infrastructure, manufacturing, or supply chain operations.
- Exposure to KPI, OKR, or operational performance tracking frameworks.
- Experience creating business review documents, executive summaries, or operational reports.
- Familiarity with program management methodologies and cross-functional project coordination.
- Experience in highly metric-driven environments.

📌 Senior Supply Chain Team Lead - saint john
🏢 Insight Global
📍 Saint John