OverviewJoin LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time.ResponsibilitiesDemonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions.Perform outbound calls to collect on overdue accounts by negotiating appropriate repayment plans with customers.Support operations by managing customer accounts and collection activities on delinquent/past-due accounts of financial loans.Engage in negotiations with customers and explore financial resources to secure the optimal arrangement.Complete initial trace work using online tools and account systems.Document collections activities and processes through strong administration skills.QualificationsFully bilingual in English and FrenchMinimum 1–2 years of experience in a collections, sales, or customer service or call center/contact center roleExperience with using an automated dialer system is an assetExcellent verbal and written communication skillsProven ability to multi-task; adaptability to changesin a fast-paced environmentCompetency in MS Office (Word, Excel); ability to learn new software applicationsAble to pass background checks (criminal, employment, and credit)Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorshipWhy work with usLeverage our RRSP match and Employee Share Purchase Plan programsEmployee discounts on furniture, electronics,



and appliancesAccess 24/7 healthcare with Virtual Doctor AppointmentsPersonalize your benefits with a customizable package including options for 100% coverageInternal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many othersBirthday day off with paid vacation and personal daysFor complete picture of total rewards, please click hereHours of OperationNight Shift: Monday to Friday, 2:00 PM – 10:00 PMDay Shift: Monday to Friday, 9:00 AM – 5:00 PMRotating mid-shift: Week 1 12:00 PM – 8:00 PM; Week 2 11:00 AM – 7:00 PMOccasional Saturday work (Day Shift only)We are offering a starting wage of $22.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.We’re committed to attracting and rewarding top talent. Our compensation ranges are designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. At goeasy, transparency and fair, competitive pay with meaningful growth opportunities are key to our success.Diversity, Inclusion, and Equal Prospect Employmentgoeasy is committed to an inclusive, equitable and accessible workplace. As an equal opportunity employer, we provide accommodations during the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process.Additional InformationAll candidates considered for hire must successfully pass a criminal background check, credit check, and validation of work experience to qualify for hire.We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. This posting is for an existing vacancy within our team.#J-18808-Ljbffr

📌 Bilingual Collections Representative (Fr/En) - C$22 An Hour (Winnipeg)
🏢 LendCare
📍 Winnipeg