First Student in Canada is seeking a passionate Customer Success Manager to serve as a liaison between customers, business development, field operations and cross-functional teams to drive retention and growth. You will develop executive relationships, lead contract renewals, onboard new customers, and work with operations to improve adoption of solutions while expanding upsell opportunities. Travel is required; solid writing and CRM skills are essential.
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📌 Strategic Customer Success Manager – Retention & Growth (Toronto)
🏢 First Student
📍 Toronto
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