Join a team as a Technical Customer Service Representative focusing on B2B sales and hands-on solutions. Leverage your skills to support clients with productive POS installations.
As our client expands, they seek a Technical Customer Service Representative to assist the B2B Sales team. In this role, you will be the backbone for client relationships, managing the installation of point-of-sale systems and troubleshooting issues immediately. Working with industry leaders like Clover by Fiserv, your tech-savvy will shine as you guide clients to success.
Key Responsibilities:
• Install and configure POS hardware and software for clients • Methodically troubleshoot and resolve issues at client locations • Collaborate with sales in coordinating installation schedules • Educate clients on new systems through direct training • Document installations and client follow-ups accurately
Requirements: • Full-time commitment with a typical schedule of M-F, 9-5 • Must have a valid driver's license • Strong technical skills and problem-solving mindset • Ability to communicate technical information clearly • Previous experience in customer-facing roles is a plus
Join a reputable company and improve client interactions through your technical abilities. #J-18808-Ljbffr